Heaven Martin
Rocky Mountain House
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Dollarama
06.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Health Care Aide
Nurse Next Door
03.2019 - 06.2019
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Enhanced patient comfort by providing compassionate and attentive care.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
Cashier
IDA Pharmacy
10.2016 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Vista Virtual School
Edmonton, AB06-2017
Skills
- Customer service
- Compassionate
- Customer assistance
- Reliable team player
- Work ethic and integrity
- Time management skills
- Supporting personal needs
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
Languages
English
Timeline
Cashier
Dollarama
06.2019 - 03.2020
Health Care Aide
Nurse Next Door
03.2019 - 06.2019
Cashier
IDA Pharmacy
10.2016 - 03.2019
High School Diploma -
Vista Virtual School
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