Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Home Connect Technician
Rogers Communications
Kanata, ON
10.2019 - Current
Diagnosed and resolved technical issues with telecommunications equipment.
Conducted routine maintenance on network infrastructure to ensure optimal performance.
Assisted in installation and configuration of broadband services for residential clients.
Collaborated with cross-functional teams to improve service delivery processes.
Business Owner
BT Sand and Lawn Maintenance
Quyon, QC
2014 - Current
Managed day-to-day operations of lawn maintenance and sand delivery services.
Developed and maintained customer relationships to ensure client satisfaction.
Trained staff on equipment use, safety protocols, and service standards.
Implemented efficient scheduling systems to optimize workforce productivity.
Developed and maintained strong relationships with clients in small family business, leveraging over 10 years of industry experience.
Achieved efficient landscaping results through skilled operation of skid-steer, backhoe, and mini excavator. Enhanced soil quality and aesthetics by executing seeding, fertilizing, and leveling tasks. Improved equipment functionality through proactive maintenance and care.
Education
Pontiac High School
Shawville, QC
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Power Tools and Equipment
Written/Verbal communication
Troubleshooting
Installation and repair
Maintenance and repairs
Quality control
Mechanical Knowledge
Preventive Maintenance
Equipment maintenance
Work Planning and Prioritization
Workload management
Relationship building
Accomplishments
Led a team to set the average fastest operation time and quality yield from start to finish.
daily customer representative experienced
several positive feedbacks from projects taken on in past from landscaping or from converting a retirement home to a newer system & making the customer feel comfortable and knowledgeable towards using Equipment ( tv remotes, smart devices, phones etc )
Kaiarahi Matauranga and Community Connect at Te Whare Hauora Ki Ōtautahi Womens RefugeKaiarahi Matauranga and Community Connect at Te Whare Hauora Ki Ōtautahi Womens Refuge