Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hi, I’m
Brady Rawn
Oshawa
Summary
Overview
6
years of professional experience
Work History
Optimize Wealth Management
Advisor Assistant
09.2023 - Current
Job overview
- Assisted in the preparation of presentations for conferences or seminars attended by advisors.
- Supported advisors during client meetings, taking detailed notes and preparing necessary materials beforehand.
- Collaborated with other support staff members to ensure smooth operations within the office environment.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Coordinated schedules, appointments, and travel arrangements for the advisory team as needed.
- Managed high volumes of client paperwork, ensuring accuracy and organization in all transactions.
Wendel Clark's Classic Grill & Bar
Bar Manager
03.2023 - 11.2024
Job overview
- Analyzed consumption trends to optimize product selection and minimize excess stock.
- Enhanced guest experiences by training staff in personalized service techniques and active listening.
- Streamlined inventory processes by utilizing inventory management software and conducting regular audits.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
The Brass Pub
Bar Staff
10.2020 - 03.2023
Job overview
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Responded promptly to customer inquiries or complaints, resolving issues professionally and courteously.
- Enhanced customer satisfaction by providing timely and efficient drink orders.
Soft Moc
Sales Associate
01.2019 - 12.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Queen's UniversityKingston, Ontario
Economics And History from Double Major
08-2023
University Overview
- 3.5 GPA
- Two Certificate Degrees in Law and Business at Queen's University
Skills
- Goal oriented
- Confidentiality handling
- Analytical mindset
- Technical aptitude
Languages
English
Native or Bilingual
Played High Level Hockey With the Kingston Voyageurs 2020 - 2023
Played High Level Hockey With the Kingston Voyageurs 2020 - 2023
- Competed in the OJHL with the Kingston Voyageurs Hockey Association, demonstrating discipline, teamwork and committment to high-performance sports.
- Balanced a rigorous training schedule with academic responsibilities maintaining a strong GPA while playing competitively.
- Developed leadership skills by mentoring younger players and serving as a team role model.
Timeline
Advisor Assistant
Optimize Wealth Management
09.2023 - Current
Bar Manager
Wendel Clark's Classic Grill & Bar
03.2023 - 11.2024
Bar Staff
The Brass Pub
10.2020 - 03.2023
Sales Associate
Soft Moc
01.2019 - 12.2019
Queen's University
Economics And History from Double Major
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