Proven sales representative with a record of achieving high performance through effective territory management and impactful customer relationships. Collaborative team player with leadership experience mentoring team members and driving shared goals.
Work History
Field Sales Representative
2 Years 2 Months
Mark Anthony Group | 06.2024 - Current
Developed and maintained strong relationships with key clients in Toronto downtown core on-premise and retail accounts.
Collaborated with marketing teams to align messaging and drive brand awareness initiatives.
Analyzed sales data to refine approaches and improve overall territory performance.
2025: Declaration Wine and Spirits Sales Rep of the Year Nominee
2026: Declaration Wine and Spirits Regional Sales Rep Award Winner
Digital Engagement Specialist
11 Months
Race Roster - ASICS Apps | 06.2023 - 05.2024
Utilized CRM and CMS platforms to create and deploy targeted campaign communications, engaging 250K+ monthly active users.
Created and launched ASICS e-commerce product campaigns within the app, analyzing performance metrics to optimize user engagement.
Developed the most joined running campaign of the year, attracting 107K active users.
Customer Success Team Lead
2 Years 3 Months
Race Roster - ASICS Apps | 03.2021 - 06.2023
Led and mentored four Customer Support agents, resulting in improved service quality and enhanced team performance.
Audited and rebuilt 300+ article Help Center, increasing content accuracy and facilitating customer self-service.
Partnered with QA, Engineering, Marketing, and Product teams to identify and resolve user pain points and product issues.