Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brady Miller

Calgary,AB

Summary

Accommodating Pro Shop Representative possessing first-rate customer service and multitasking skills. Bringing multiple years of hands-on experience assisting with scheduling and retail sales of golf course's pro shop. Accountable and responsible individual with in-depth knowledge of golf rules and etiquette.

Overview

6
6
years of professional experience

Work History

Pro Shop Associate

Aberdeen Glen Golf
04.2020 - 08.2023
  • Wrote order supply requests to replenish merchandise.
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Took over 50 phone calls per day to book tee times and answer questions pertaining to golf operations.

Pro Shop Associate

The Glencoe Club
08.2021 - 12.2022
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Educated members and customers on new products, services and discounts to promote additional sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed over 50 customers calls per day.

Sales Associate

Nevada Bobs Golf
04.2018 - 08.2019
  • Engaged with customers to build rapport and loyalty.
  • Informed customers of promotions to increase sales productivity and volume.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Set and achieved company defined sales goals.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant

Linda Avis Notary Public
09.2017 - 08.2019
  • Organized documents to manage paper and electronic filing systems of clients.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Revised and finalized letters, briefs, and memos.
  • Contacted clients to schedule appointments and discuss progress of cases.

Laborer

Martech Electric
08.2018 - 01.2019
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cleaned and maintained tools, equipment and worksites.
  • Operated forklifts and boom lifts to complete various tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

Bachelor of Arts - Law & Society

University of Calgary
Calgary, AB
04.2025

Skills

  • Customer Experience
  • Sales Contracts
  • Cash Counting
  • 18 RCGA handicap
  • Previous club fitting expert for Ping and Titleist
  • Multiple years of junior hockey experience, thus very comfortable in a team environment
  • Hand and Power Tools
  • Heavy Labor
  • Ability to Work Under Pressure
  • ProServe and Lotto Certified
  • Willing to complete any safety training necessary

Timeline

Pro Shop Associate

The Glencoe Club
08.2021 - 12.2022

Pro Shop Associate

Aberdeen Glen Golf
04.2020 - 08.2023

Laborer

Martech Electric
08.2018 - 01.2019

Sales Associate

Nevada Bobs Golf
04.2018 - 08.2019

Assistant

Linda Avis Notary Public
09.2017 - 08.2019

Bachelor of Arts - Law & Society

University of Calgary
Brady Miller