Bradly Doucet Mazerolle
Moncton
Summary
A reliable, hard worker who learns quick. Retaining information is no problem. Can use the tasks at hand to learn and get the job done. Customer service and stressful situations are strengths; as a challenge is what helps my work ethic thrive. Have 10+ years in the working field even while maintaining school.
Overview
11
11
years of professional experience
Work History
Alarm Monitoring
Armstrong's National Alarm Monitoring
Moncton
01.2017 - 03.2025
- Maintained alarm calls for Fire/Ambulance as well as care homes
- Monitored alarm systems
- Maintained composure in stressful situations
- Worked both nights and days
- Dealt with high-volume calls
- Experienced wide variety of shift changes
- Documented incidents and responses in detailed reports for internal review and compliance audits.
- Maintained communication with clients to discuss alarm system performance and service issues.
- Executed troubleshooting procedures for alarm malfunctions, coordinating repairs with technical teams.
Supervisor
Circle K
Moncton
02.2014 - 09.2017
- High volume customer service
- Daily/weekly checklists for cleaning and maintenance
- Work a variety of shifts; mostly overnights
- Conducted regular inventory checks to ensure product availability and minimize waste.
- Monitored cash handling procedures to ensure accuracy and adherence to company policies.
- Developed and maintained positive relationships with customers to foster loyalty.
- I had tried to reach management position; the company kept moving me to other store locations instead of discussing further opportunities therefore, I started looking elsewhere
Education
High school diploma or GED -
Harrison Trimble
Moncton, NB 09.2011 - 06/2015
Skills
- Computer Operation
- Surveillance
- Computer Skills
- Microsoft Office
- Microsoft Excel
- Data Entry
- Cleaning Experience
- Time Management
- Data Collection
- Security
- Organizational Skills
- Writing Skills
- Typing
- Conflict Management
Timeline
Alarm Monitoring
Armstrong's National Alarm Monitoring
01.2017 - 03.2025
Supervisor
Circle K
02.2014 - 09.2017
High school diploma or GED -
Harrison Trimble
09.2011 - 06/2015