Bradley Chow

Work History

King Taps

05.2023 - Current

Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
Maintained speed of service for food orders while minimizing errors and complaints.
Assisted preparation of food plates, overseeing quality and appearance.
Confirmed proper placement of products and side items while implementing special instructions.
Delivered exceptional guest experiences through attentive service and quick response to issues.

UBC Bookstore

08.2021 - Current

Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.

Proline Trading Int.

09.2016 - 01.2023

Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.
Prepared and edited documents to produce precise, accurate and professional communication.

Vector Marketing

07.2021 - 09.2021

Managed customer accounts to secure customer satisfaction and repeat business.
Used customer insights to develop innovative sales strategies to increase sales.
Developed and implemented sales strategies to increase profits.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated new leads through networking and attending industry events.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Monarch Dental Centre

07.2020 - 09.2020

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Developed strategies to streamline and improve office procedures.