Brad Charette
Welland,Ontario
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Will quickly adapt and respond professionally.
Overview
18
18
years of professional experience
Work History
CSR/ Account Manager for BOS
Sitel St. Catharines
St. Catharines, ON
01.2015 - 05.2023
- Billing CSR for Cox Communications, up to May 2016
- Account Manager for Bulk Owner Support, up to September 2021
- Senior Agent for Affirm Back Office, up to February 2023
- CSR for Michelin Tires, up to May 2023
General Contracting Assistant
Johnny Charette Contracting
Welland, Ontario
04.2008 - 09.2014
- Outdoor Building (Decks, Fences, ETC)
- Indoor Repairs (Countertop, Walls, ETC)
- Household Upgrades (Flooring, Cabinets, ETC)
Maintenance/ Nightly Maintenance Manager
Renaissance Hotel
Niagara Falls, ON
03.2006 - 03.2008
- Repair and Upkeep of all spaces within Hotel
- Outdoor Maintenance and Upkeep
- Nightly Rounds of Property and Building Inspection
Sales and Account Manager for Skateboarding Dept.
Cupolo's Sports
Niagara Falls, Ontario
03.2005 - 02.2006
- Ordering of Merchandise
- Creating and Maintaining Inventory
- Sales and Knowledge of Skateboarding Products
Education
GED -
Stamford Collegiate
Niagara Falls, ON06-2005
Skills
- Account Updating
- Product Knowledge
- Scheduling
- Customer Relationship Management (CRM)
- Account Management
- Customer Service
Accomplishments
Cupolo'sCatharinesCatharines
- I create Brand Logos, Ads, and Product Designs for many popular Canadian Skateshops and Skateboard Companies
Timeline
CSR/ Account Manager for BOS
Sitel St. Catharines
01.2015 - 05.2023
General Contracting Assistant
Johnny Charette Contracting
04.2008 - 09.2014
Maintenance/ Nightly Maintenance Manager
Renaissance Hotel
03.2006 - 03.2008
Sales and Account Manager for Skateboarding Dept.
Cupolo's Sports
03.2005 - 02.2006
GED -
Stamford Collegiate
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