Summary
Overview
Work History
Education
Skills
Timeline
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Brad Benoit

Kingston,Canada

Summary

Dynamic leader with a proven track record at Skyline Living, enhancing tenant relations and team morale. Expert in operational efficiency and conflict resolution, I implemented systems that improved accountability and communication, resulting in a significant boost in resident satisfaction and team performance. Skilled in CRM tools and professional negotiation.

Overview

10
10
years of professional experience

Work History

Community Leader

Skyline Living
Kingston, ON
05.2025 - Current
  • Transformed high-turnover, low-morale environment by addressing team dynamics and accountability issues.
  • Established clear role structures and daily workflows to enhance focus on core responsibilities.
  • Resolved interpersonal conflicts, fostering professionalism and collaboration among team members.
  • Strengthened tenant relations through consistent communication and responsiveness, reducing escalations.
  • Rebuilt team morale and operational discipline within three weeks, receiving positive feedback from management.

Sales Executive

Illumin Drone Shows
Kingston, ON
10.2024 - 04.2025
  • Developed internal systems for lead tracking, territory planning, and team coordination to enhance sales pipeline visibility and cross-departmental alignment.
  • Led sales meetings and collaborated with creative and executive teams to align marketing messaging, driving stronger brand positioning and tenant engagement strategies.
  • Closed multiple short-term deals exceeding $25K each, while cultivating long-term B2B partnerships to expand market presence.
  • Introduced new CRM workflows and reporting tools to improve forecasting accuracy, accountability, and executive-level decision-making.

Garden Property Manager (Account Manager)

Wentworth Landscapes
Picton, ON
08.2022 - 10.2024
  • Managed a $300K recurring client portfolio, overseeing service delivery and contract renewals to ensure client retention and ongoing occupancy.
  • Launched a high-efficiency robotic mowing program across premium assets, reducing labor costs by 10% and increasing property appeal for new client acquisition.
  • Created a custom location mapping system to optimize crew logistics, reducing transit time by 20% and enhancing service delivery standards across leased properties.
  • Generated $120K+ in new annual revenue by identifying and closing high-value service accounts, increasing client base and service penetration.
  • Directed cross-functional site teams to deliver premium property services, ensuring compliance with client expectations and project timelines.
  • Utilized CRM systems (Monday.com, LMN) for client tracking, service audits, and performance analysis to support data-driven decision-making.

Account Specialist

Portsmouth Residential
01.2021 - 07.2022
  • Achieved and maintained 100% occupancy across residential units through strategic leasing, turnover planning, and proactive stakeholder communication.
  • Played a key role in launching Portsmouth Residential by designing resident onboarding processes, tenant journey mapping, and internal operational workflows.
  • Created and managed a centralized client database, improving team productivity, leasing visibility, and pipeline tracking.
  • Leveraged CRM tools (Zendesk Sell) to manage leasing pipelines, monitor tenant engagement, and streamline internal communications.

Co-Owner / Property Manager

Benoit Property Management
01.2015 - 12.2020
  • Oversaw end-to-end leasing operations for multi-family properties, including advertising, tenant screening, lease negotiation, and compliance.
  • Conducted local market research to establish competitive rental pricing strategies and maximize occupancy.
  • Maintained high tenant satisfaction through responsive service, clear communication, and consistent enforcement of lease agreements.
  • Implemented cost-effective property maintenance and vendor coordination to ensure strong curb appeal and property readiness.

Education

Bachelor's Degree - Commerce

Nipissing University
North Bay, ON
01.2027

Advanced Diploma - Business Marketing

St. Lawrence College
Kingston, ON
01.2021

Skills

Leasing strategy and occupancy optimization
  • Team leadership and conflict resolution
  • Client and tenant relations
  • Operational efficiency
  • CRM and property management systems
  • Project management
  • Marketing collaboration
  • Analytical and reporting tools
  • Policy and compliance knowledge
  • Professional communication and negotiation

Timeline

Community Leader

Skyline Living
05.2025 - Current

Sales Executive

Illumin Drone Shows
10.2024 - 04.2025

Garden Property Manager (Account Manager)

Wentworth Landscapes
08.2022 - 10.2024

Account Specialist

Portsmouth Residential
01.2021 - 07.2022

Co-Owner / Property Manager

Benoit Property Management
01.2015 - 12.2020

Bachelor's Degree - Commerce

Nipissing University

Advanced Diploma - Business Marketing

St. Lawrence College

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Brad Benoit