I'm someone who can always be counted on, and I stay motivated no matter what the task is. I value building strong relationships with the people I work with, and I try to bring a positive attitude to everything I do.
Overview
13
13
years of professional experience
Work History
911 Call Taker
E-Comm 9-1-1
01.2023 - 01.2025
Answered emergency and non-emergency calls and determined response prioritization to dispatch units such as police, fire, and ambulance while relaying real-time information.
Maintained calm and professional demeanor while handling high-stress emergency situations, ensuring effective communication with callers.
Demonstrated exceptional attention to detail when documenting each call, ensuring accuracy for future reference or legal proceedings.
Assistant Manager
Dairy Queen Restaurant
05.2014 - 12.2019
Supervised day-to-day operations
Addressed and resolved complaints promptly
Mentored junior staff members
Completed inventory counts and cash-in/ cash-out duties
Special Events Assistant
Global BC
01.2013 - 12.2013
Hosted meet-and-greet sessions with on-air newscasters
Hosted game events with for public and handed out prizes
Training, Development and Outreach Specialist at Huntsville-Madison County 9-1-1Training, Development and Outreach Specialist at Huntsville-Madison County 9-1-1