Braden OBright
Valley Village,CA
Summary
I am a hard working and performance driven employee that takes their work seriously. I have experience working in fast paced settings and am quick to adapt to new environments. Overall with my dedication and willingness to progress, I would make a valuable asset to any team I am a part of.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Apple
08.2024 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Client Services Representative
Roundabout
08.2021 - 05.2023
- Improved team performance by training, mentoring and supporting new staff
- Handled challenging workloads through open, collaborative relationships with team members and management
- Retrieved items for staff and guests with little notice and quickly completed deliveries
- Retrieved additional condiments, napkins and drink refills for patrons
- Ensured the building maintained a high standard of cleanliness and fixed issues as they occurred
- Helped plan and coordinate work parties by working with the vendors and the owner
- Worked overtime and came in early whenever asked
- Checked in with heads of departments and worked with them on anything they needed
- Worked at front desk answering phone calls and assisting clients with checking in and directing them on where to go.
Floor Manager
Blaze Pizza
11.2019 - 02.2021
- Worked closely with the general manager to create employee shift positions
- Counted cash and receipts and completed bank deposits
- Ordered and replenished stock to maintain inventory
- Established and maintained open, collaborative relationships with employees
- Maintained compliance with health code and sanitation requirements
- Kept dining areas, kitchen spaces, and restrooms in full health and safety compliance.
Facility Manager
La Maida Institute & Wellness Center
08.2017 - 07.2019
- Checked clients into classes or sessions
- Restocked various rooms such as bathrooms, kitchen, offices
- Acted as primary contact point and helped plan events and coordinate with vendors
- Organized the owner's calendar
- Experienced in full client confidentiality
- Worked at the front desk, helping clients with various issues.
Counselor
Monarch Summer Camps
06.2014 - 07.2017
- Responsible for planning camp programs and leading the kids
- Oversaw campers during daily activities and enforced rules as well as ensured their safety.
- Encouraged team building to increase camaraderie, trust and rapport.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Kept athletic and games equipment and facilities organized and maintained.
Education
Skills
- Communication
- Critical thinking
- Organization
- Active listening
- Responsibility
- Time Management
- Problem Resolution
Timeline
Sales Specialist
Apple
08.2024 - Current
Client Services Representative
Roundabout
08.2021 - 05.2023
Floor Manager
Blaze Pizza
11.2019 - 02.2021
Facility Manager
La Maida Institute & Wellness Center
08.2017 - 07.2019
Counselor
Monarch Summer Camps
06.2014 - 07.2017
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