Brad Thompson
London,Select
Summary
Achievement oriented, senior management-level professional with 20+ years of success in retail commercial sales and operations management. Proficient in developing customer retention programs, coordinating new and seasoned sales professional training programs and cultivating exceptional relationships with new prospects and existing customers. Proven track record with motivating staff to exceed sales targets consistently. Strong knowledge of Financing and programs in Prime and Sub-Prime markets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Sales Trainer
Absolute Results
London, ON
02.2021 - Current
- Monitored, evaluated and recorded training activities or program effectiveness.
- Facilitated group discussions around current trends in the industry, helping participants develop a deeper understanding of the market landscape.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Created and offered additional materials to enhance training.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Sales Manager
Lebada Motors(Garston Motors)
Cambridge, Ontario
- Current
- Monitor salespeople activity logs, Mentor and train when needed to maximize closing ratios
- Manage a growing staff and oversee daily activities to maintain traffic flow within the dealership
- Manage and oversee the parts and service department
- This includes ensuring parts and service shop hours are optimized to highest potential
- Ensure smooth resolution to all customer complaints and escalations
- Coach underperforming employees in sales and service techniques
- Hired and trained all sales staff for new dealership location
- Created and directed sales team training and development programs
- Review of sales slips and sales contracts for accuracy
- Shared vehicle knowledge with customers while making personal recommendations
- Trained new staff in negotiations and time management techniques.
Sales Manager
Guelph Guelph KIA
Guelph, Ontario
01.2008 - 01.2015
- Developed staff and managed inventory while consistently increasing monthly sales targets
- Lead team of senior sales associates by delegating tasks and providing support to employees and clients as necessary
- Support sales associates daily by advising on company protocols and providing additional contact with clients
- Hired and trained all sales staff
- Created and directed sales team training and development programs
- Review of sales slips and sales contracts for accuracy
- Shared vehicle knowledge with customers while making personal recommendations
- Trained new staff in negotiations and time management techniques.
Education
High School Diploma -
Arthur Voaden Secondary School
St. Thomas, ONAssociate of Arts - Business Administration
University of Waterloo
Waterloo, ONSkills
- Sales Management
- Sales Training & Development
- Sales Processes
- Negotiation
- Leadership
- Coaching & Mentoring
- Conflict Resolution
- Online Sales
- Back-office Management
- Business Development
- Presentation Skills
- Strategic
- Results Oriented
- Direct Sales
- Problem Solving
- Cold Calling
- Report Preparation
- Employee Onboarding
- Employee Retention
- Sales Data Analysis
- Training Program Management
- Sales Team Training
- Contract Negotiation
Certification
OMVIC up to date
Personal Information
Title: Senior Sales Manager
Timeline
Regional Sales Trainer
Absolute Results
02.2021 - Current
Sales Manager
Guelph Guelph KIA
01.2008 - 01.2015
Sales Manager
Lebada Motors(Garston Motors)
- Current
High School Diploma -
Arthur Voaden Secondary School
Associate of Arts - Business Administration
University of Waterloo
Similar Profiles
Corey DmytriwCorey Dmytriw
Master Leadership Coach – Master Senior Trainer at Absolute ResultsMaster Leadership Coach – Master Senior Trainer at Absolute Results
Andy LeandresAndy Leandres
Sales Trainer at Absolute ResultsSales Trainer at Absolute Results
Nivya SasiNivya Sasi
Data Analyst at Absolute ResultsData Analyst at Absolute Results