Brad Tchonang
Calgary,Canada
Summary
After experiencing a little bit of what it means to be an entrepreneur, I decided to work for a big corporation such as McDonald's and was a member of the Martin Brower team. I am
experienced with customer service and teamwork, which are essential for success. I utilize effective communication and multitasking to maintain high service standards. I have knowledge of operational procedures and am committed to collaborative work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
McDonald's Crew Member
McDonald's Restaurant
Calgary, AB
03.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Contributed to inventory management, minimizing food waste and controlling costs.
Kitchen Assistant
At home
Calgary, AB
01.2020 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation. Ex. Ex.peeled potatoes.
- Helped my mother prepare and present food to guests with solid attention to detail.
- Washed the dishes.
- Removed the garbage, mopped the floor, swept floors, and washed walls
Car Detailer
Red Deer, AB
08.2024 - 09.2024
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers' property.
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Lawn mowing company
Red Deer, AB
07.2022 - 08.2022
- Originally, I helped start this company with my cousin as a way to earn some extra money, but I quickly learned some critical life lessons. Such as being consistent and delivering on what you promised. This part of my life helped me gain a strong sense of responsibility, perseverance, and determination in my work.
Snow shovelling
11.2022 - 02.2022
- I created my own snow shoveling business, in which I would clean the customers' snow off their yards every time it snowed for a set amount of money per month. I quickly realized that I wouldn't be able to keep up with the demand on my own, so I decided to hire my sisters to help, as I was able to complete each house in a quarter of the time.
Newspaper distributor (helper)
Red Deer, AB
02.2018 - 11.2019
- Assembled and bagged newspapers before delivery.
- Distributed papers in various weather conditions during the afternoon, typically starting at 3:30 pm.
- Planned rounds and determined the most efficient way to distribute newspapers.
- Displayed products properly at customer sites and according to company specifications and policies.
- Reviewed routes and expected delivery time to determine the proper order of deliveries and anticipated potential delays.
- Monitored weather and traffic conditions to adjust and update routes for maximum efficiency.
Education
Grade 10 - undefined
St.Francis High School
Calgary07.2025
Grade 8-9 - undefined
Blessed Marie-Rose School
Calgary06.2024
Skills
- Adaptability and flexibility
- Critical Thinking
- Work organization and prioritization
- Responsible and punctual
- Affability
- Team-worker
- Good with technology
- Outgoing
- Driving
- Non judgemental
Languages
English
Native or Bilingual
French
French
Native or Bilingual
Awards
Honor roll, Honor with Distinction
Accomplishments
Honours with distinction 3 years in a row.
Certification
First aid and CPR certified by the Canadian Red Cross
Timeline
McDonald's Crew Member
McDonald's Restaurant
03.2025 - Current
Car Detailer
08.2024 - 09.2024
Snow shovelling
11.2022 - 02.2022
Lawn mowing company
07.2022 - 08.2022
Kitchen Assistant
At home
01.2020 - Current
Newspaper distributor (helper)
02.2018 - 11.2019
Grade 10 - undefined
St.Francis High School
Grade 8-9 - undefined
Blessed Marie-Rose School