Brad Steeves
Countersales persons
Saint John,NB
Summary
Dynamic and results-driven Counter Salesperson with a proven track record at Bumper To Bumper Auto Parts, excelling in building customer loyalty and increasing satisfaction through personalized service. Expert in cash handling and upselling strategies, I leverage strong communication skills and a goal-oriented mindset to enhance team productivity and boost sales revenue.
Overview
19
19
years of professional experience
Work History
Counter Salesperson
Bumper To Bumper Auto Parts
06.2015 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Counter Salesperson
Canadian Tire
05.2005 - 05.2015
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Enhanced team productivity by sharing product knowledge and expertise with colleagues.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Informed customers about important policies and conditions on sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
Education
St. Malachy's Memorial High School
Saint John, NBSkills
- Quick Learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
- Friendly and Helpful
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Multitasking
- Problem-solving abilities
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Team Cooperation
- Adaptability and Flexibility
- Cash Handling
- Inventory and Stocking
- Cash Register Operation
- Store Opening and Closing
- Building Customer Loyalty
- Product Knowledge
Languages
English
Full Professional
Timeline
Counter Salesperson
Bumper To Bumper Auto Parts
06.2015 - Current
Counter Salesperson
Canadian Tire
05.2005 - 05.2015
St. Malachy's Memorial High School
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