Brad Patterson
Cambridge,ON
Summary
Experienced forklift operator with background working in a fast-paced shipping environment, moving product of various sizes and types. Keeps work areas neat with strong housekeeping skills and attention to detail. Use company software to record shipments with accuracy. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
22
22
years of professional experience
Work History
Shipping and Receiving Clerk
Cambridge Pallet
07.2023 - Current
- Load and unload pallet orders from trucks using a forklift.
- Inspect merchandise and send damaged pieces for repair before shipment.
- Sort and deliver materials to different work areas and staff.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, and rotation
- Load and unload production lines with pallets for repair and shipping
Pallet Repair Operator
Cambridge Pallet
12.2019 - 05.2022
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Performed inspections and routine maintenance on equipment.
- Sort and repair pallets for shipment to customers
- Load and unload production lines using a forklift
Service Technician
ProResp
06.2018 - 12.2019
- Set new clients up on oxygen equipment and teach safety and use
- Route planning and maintenance, handle emergencies as they arise
- Problem solving in the field (equipment, client issues)
- Deliver oxygen to clients in a timely manner according to route schedules
- Work in accordance with Health Canada guidelines and regulations
- Keep work truck stocked with oxygen equipment and safe for the road
- Complete reports for vehicle and oxygen equipment.
Field Risk Specialist
Datascan Field Services
07.2015 - 06.2018
- Act as a representative of the company I am auditing for in resolving issues and maintaining customer relationships
- Provide risk management for lenders and manufacturers by performing inventory audits
- Maintain a high level of professionalism and customer service
- Conflict resolution and problem solving with customers and account management.
Independent Auditor
Self Employed
01.2014 - 01.2015
- As an independent contractor, I bid on jobs and negotiate fees
- Resolve issues and maintain customer relationships
- Prepare reports for account management team
- Physically inspect floor planned inventory
- Reconcile account, collecting funds on sold units or fees due
- All tasks associated with running a small business such as, but not limited to, keeping books, mileage, expenses.
Senior Collateral and Service Inspector
Collateral and Service Inspections
11.2010 - 12.2013
- Act as a TCF representative in resolving issues and maintaining customer relationships
- Physically inspect floor planned inventory and prepare reports for management
- Document results of inspections, including condition of inventory, dealership etc
- Reconcile accounts, collecting funds on sold units or fees due, and any contracts
- Conduct repossessions of financed inventory when necessary
- Conflict resolution and problem solving with customers and account management.
Territory Manager (Ontario)
Textron Financial Canada Ltd
05.2006 - 11.2010
- Act as a Textron representative in resolving issues and maintaining customer relationships
- Manage the Ontario team of Field Service Representatives, approving vacation, time cards and attending to day to day issues
- Perform ride-along training, and audit reviews to ensure quality, integrity, accuracy and timeliness of audits completed by Ontario team members
- Complete reports and invoices for contracted employees and outsourced audits
- Physically inspect floor planned inventory
- Document results of inspections, including condition of inventory, dealership etc
- Reconcile accounts, collecting funds on sold units or fees due, and any contracts
- Conduct repossessions of financed inventory when necessary
- Conflict management and problem solving with customers and account management.
Materials Handler
Autocom Manufacturing
04.2005 - 05.2006
- Prepare finished product for shipping to various car manufacturing plants
- Load trucks with finished product and unload raw materials
- Complete necessary paperwork for shipping/receiving product
- Deliver raw materials to the lines.
Senior Field Service Representative
GE Commercial Distribution Finance
01.2002 - 01.2004
- Maintained customer service and relationships with clients
- Audited financed inventory and completed reports
- Collected funds and deposited checks for sold inventory
- Reported to account managers on audit results
- Extensive driving required in all seasons, over 75,000 km per year
- Conducted repossessions of financed inventory when necessary
- Route planning for territory.
Education
Skills
- Certified Forklift Driver
- Self-Motivated and Independent
- Attention to Detail
- Teamwork and Cooperation
- Effective Communication
- Punctual and Reliable
- Interpersonal Skills
- Safety Procedures
- Time Management
References
References available upon request.
Timeline
Shipping and Receiving Clerk
Cambridge Pallet
07.2023 - Current
Pallet Repair Operator
Cambridge Pallet
12.2019 - 05.2022
Service Technician
ProResp
06.2018 - 12.2019
Field Risk Specialist
Datascan Field Services
07.2015 - 06.2018
Independent Auditor
Self Employed
01.2014 - 01.2015
Senior Collateral and Service Inspector
Collateral and Service Inspections
11.2010 - 12.2013
Territory Manager (Ontario)
Textron Financial Canada Ltd
05.2006 - 11.2010
Materials Handler
Autocom Manufacturing
04.2005 - 05.2006
Senior Field Service Representative
GE Commercial Distribution Finance
01.2002 - 01.2004
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