Brad Nakhaei

• Delivered exceptional customer service by ensuring timely and safe transportation for passengers.
• Maintained vehicle cleanliness and functionality to enhance passenger experience and safety.
• Navigated efficiently using GPS technology to optimize routes and minimize travel time.
• Managed multiple ride requests simultaneously while maintaining high satisfaction ratings.
• Achieved five-star rating across 500+ rides, demonstrating commitment to exceptional service.

• Developed tailored leasing solutions to meet diverse client needs and preferences.
• Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
• Conducted comprehensive vehicle presentations, showcasing features and benefits effectively.
• Streamlined leasing processes, improving turnaround times for client applications.

• Executed shuttle vehicle operation between service shop and multiple Canada post depots in lower mainland.
• Ensured compliance with safety regulations while following transportation protocols.
• Conducted pre-trip inspections to maintain vehicle reliability and safety standards.
• Assisted in training new drivers on route navigation and operational procedures.

• Managed large lease portfolio with excellent customer retention rate
• Contacted customers on a regular basis to insure their satisfaction with their existing vehicle and discuss possible upgrades
• Helped customers with questions regarding their existing lease or finance
• Reached out to lease end customers to discuss their options and help them to make best decisions toward their next vehicle
• Prepared lease buyout paperwork

Facilitated transportation of professional tennis players and coaches for Laver Cup events between airport, hotels, and stadium venues.