Brad Kouri
Ottawa,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
FreshCo.
04.2023 - Current
- Supervised daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored new team members on company policies and procedures.
- Managed inventory levels, ensuring accurate stock availability and minimizing waste.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Led initiatives to improve store processes, enhancing operational efficiency and customer experience.
- Rotated merchandise and displays to feature new products and promotions.
Franchisee in Training
FreshCo.
08.2021 - 01.2023
Grocery Manager
FreshCo.
09.2018 - 08.2021
- Developed staff schedules to ensure adequate coverage during peak hours while managing labor costs.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Implemented loss prevention strategies, resulting in reduced shrinkage rates.
Assistant Grocery Manager
FreshCo.
08.2017 - 09.2018
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
Assistant Produce Manager
FreshCo.
01.2017 - 08.2017
Produce Clerk
FreshCo.
10.2013 - 01.2017
Education
High School Diploma -
Hillcrest High School
Ottawa, ON06-2012
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Team building and leadership
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Assistant Store Manager
FreshCo.
04.2023 - Current
Franchisee in Training
FreshCo.
08.2021 - 01.2023
Grocery Manager
FreshCo.
09.2018 - 08.2021
Assistant Grocery Manager
FreshCo.
08.2017 - 09.2018
Assistant Produce Manager
FreshCo.
01.2017 - 08.2017
Produce Clerk
FreshCo.
10.2013 - 01.2017
High School Diploma -
Hillcrest High School