Proven leader and relationship builder. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
Work History
Account Executive
Rome Transportation
11.2024 - Current
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales and Marketing Manager
GVR Drive Away Systems Ltd.
01.2024 - 11.2024
Developed strong client relationships through consistent communication and exceptional customer service to promote long term business growth.
Identified new business opportunities through cold calling and networking.
Set and achieved company defined sales goals.
Improved brand visibility with engaging social media content.
Played a leading role in increasing sales revenue 62.24% year over year.
Team Lead, LTL Central Operations
Bison Transport
12.2022 - 12.2023
Develop monthly and weekly operational output plans to deliver on customer service and financial metrics.
Train new team members by relaying information on operational procedures and customer requirements.
Evaluate employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Create individual development plans to help team members realize job and career related objectives.
Coach team members in techniques necessary to complete job tasks.
Present core KPI's and team updates to leadership on a monthly basis.
Run daily huddles with operations and warehouse staff to outline output goals goals and service challenges.
Establish and maintain relationships with partner carrier companies via daily communication and monthly service calls.
LTL Central Coordinator
Bison Transport
04.2021 - 12.2022
Monitored inbound and outbound freight operations to establish timely delivery of shipments.
Scheduled and coordinated truck and rail transport to maximize productivity and maintain organized calendar.
Planned and supervised shipments from shippers to consignees and scheduled daily and weekly routes.
Developed strategies to optimize utilization of available resources.
Conducted investigations to resolve issues related to logistics and cargo movements.
Assisted in development and implementation of procedures to provide roadmap for daily operations.
Led corporate 4DX campaign to improve core departmental KPI's.
Performed regular dock audits to identify and solve cargo related issues.
LTL Student Employee
Bison Transport
01.2020 - 04.2021
Filled in for incumbent coordinators during vacations/time-off.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
US Route Planner
TransX Group Of Companies
10.2018 - 10.2019
Coordinated shipments, determining timely transport of goods from point of origin to final destination.
Reported to leadership on regional driver/shipment balances.
Worked in tangent with fleet managers and dispatchers to identify optimal routing plans.
Education
BBA - Marketing
Red River College of Applied Arts, Science And Technology
Winnipeg, MB
04.2021
Skills
Team Leadership
Ability to Work Within a Team, or Individually
Customer Service
Critical Thinking
Problem Solving
Strong Writing and English Communication Skills
Ability to Excel in a Fast-paced, High Stress Environment
Social Media/Digital Navigation and Interaction
Proficient in Microsoft Office
Ability to Type 40 Words Per Minute
Timeline
Account Executive
Rome Transportation
11.2024 - Current
Sales and Marketing Manager
GVR Drive Away Systems Ltd.
01.2024 - 11.2024
Team Lead, LTL Central Operations
Bison Transport
12.2022 - 12.2023
LTL Central Coordinator
Bison Transport
04.2021 - 12.2022
LTL Student Employee
Bison Transport
01.2020 - 04.2021
US Route Planner
TransX Group Of Companies
10.2018 - 10.2019
BBA - Marketing
Red River College of Applied Arts, Science And Technology
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