Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Pacific Coast Terminals Co. Ltd
10.2024 - 08.2025
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Complete payroll approvals in STARS system on a daily basis.
Reconcile bank statements for company corporate credit cards and prepare monthly reports for management sign-off.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
ACCOUNT CLERK
BAF Insurance Company (Cayman) Ltd.
04.2022 - 07.2024
Processed cheques, wire/ bank transfers and other accounts payable
Electronic filing of transfer letters, bank statements, invoices and email requests
Assist with Reconciliation of bank accounts
Update cash balance report
Balance and post End of Day cash collection to Accounting System (Sage/Accpac)
Post transfers and cheques to Accounting System (Sage/Accpac)
Prepare commission report for agents/ brokers
Provide Audit support as needed
Assist senior accounting personnel with any tasks required within the department or the Company
Maintained company and policy files in the prescribed index/format.
COMPLIANCE ADMINISTRATOR
BAF Insurance Company (Cayman) Ltd.
09.2021 - 04.2022
Assist with KYC remediation project
Prepared and maintained excel file with KYC details, proof of identification and proof of address for policy-holders/ members of the Company
Provided summary of the number of KYC documents and PEP forms received
Liaised with policyholders/ members via e-mail, telephone and mailing letters to request updated KYC
Updated KYC details in Company data system (IGAS)
Assist Head of Compliance with any other tasks required within the department of the Company.
ASSISTANT COMPLIANCE OFFICER
Campbells LLP
11.2020 - 04.2021
Assisted with the collection, review and processing of client due diligence documents.
Periodic reviews and liaising with clients to resolve identified due diligence issues and data discrepancies.
Maintenance of Compliance data in Viewpoint and iManage.
Appointment of Director(s) and Shareholder(s) in Viewpoint.
Monitoring and remediation of potential matches identified within World-Check.
OPERATIONAL SUPPORT OFFICER
Global Fidelity Bank (Cayman) Ltd.
12.2019 - 05.2020
Process incoming and outgoing wires using the Banking System “Corniche” on a daily basis.
Post Station/ Day Journals for senior management approval.
Prepare bank account reviews for senior management sign-off regarding remediation project.
Liaise with clients via email or telephone to ensure KYC due diligence documentation is obtained in regulation to the jurisdiction/ AML policies and procedures.
Maintained/ organized files for blocked, closed, and active accounts in the filing room and on a daily basis.
Maintained/ organized the Payments and Customer Service inboxes.
Update Client account logs (wires, closures, blocked, active, loans) on a daily basis.
CORPORATE ADMINISTRATOR
Ogier Global (Cayman) Ltd.
10.2017 - 03.2019
Administration of a portfolio of companies, limited partnerships and other entities.
Preparation and filing of formation documents with the Registrar and CIMA.
Liaising with the Registrar and CIMA on routine administrative matters.
Maintenance of statutory records and corporate documents in accordance with internal policies and procedures.
Assisting attorneys with the preparation of corporate documents, invoices and correspondence;
Liaising with clients and intermediaries via email and telephone;
Filing via CAPS, REEFS, CORIS. (C.I. Govt.Registry filing systems)
CORPORATE ADMINISTRATOR
TMF Global (Cayman) Ltd.
07.2016 - 08.2017
Administration of a portfolio of companies, limited partnerships and other entities.
Preparation and filing of formation documents with the Registrar and CIMA.
Liaising with the Registrar and CIMA on routine administrative matters.
Maintenance of statutory records and corporate documents in accordance with internal policies and procedures.
Assisting attorneys with the preparation of corporate documents, invoices and correspondence;
Liaising with clients and intermediaries via email and telephone;
Filing via CAPS, REEFS, CORIS. (C.I. Govt.Registry filing systems)
COMPLIANCE ASSISTANT
Appleby Global (Cayman) Ltd.
03.2014 - 10.2015
Assisted with resolving daily client/ internal requests using Microsoft Outlook.
Liaised with clients, partners and corporate administrators via email or telephone to ensure KYC due diligence documentation is obtained in regulation to the jurisdiction/ AML policies and procedures.
Maintained/ organized files for both the alphabetical and numerical Compliance filing rooms on a daily basis.
Data entry for client related matters using Microsoft Office, Aderant Expert, DMS and Viewpoint.
ADMINISTRATIVE ASSISTANT
Appleby Global (Cayman) Ltd.
09.2013 - 03.2014
Liaised with secretaries, corporate administrators and partners via email or telephone to resolve archived client related matters.
Data entry for archived client related matters using Microsoft Office, Aderant Expert, DMS and Viewpoint on a daily basis.
Maintained/ organized archiving file room on a daily basis.
CUSTOMER SERVICE REPRESENTATIVE
Subway (Cayman) Ltd.
11.2012 - 09.2013
Assisted with customer service requests, answered incoming calls regarding food orders, operated the cash register and made food preparations on a daily and nightly basis.
Education
Certificate -
Passport2Success
01.2011
High School Diploma - undefined
Layman E. Scott Sr. High School
01.2009
Skills
Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)