Brad Charette
Freelance
Welland,Ontario
22
years of professional experience
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Will quickly adapt to new changes.
Work History
Artist
3 Years 5 Months- Produced sketches, illustrations, and finished compositions across digital and traditional media.
- Developed original artwork concepts aligned with client briefs and project goals.
- Collaborated with clients to refine creative direction and incorporate revision feedback.
- Managed multiple commissions while maintaining quality, consistency, and deadline adherence.
CSR/ Account Manager for BOS
8 Years 4 Months- Account Manager for Bulk Owner Support, up to September 2021
- Handled complex account issues and provided support for Affirm Back Office, up to February 2023
- Assisted customers with tire-related inquiries and ensured satisfaction for Michelin Tires, up to May 2023
- Managed billing inquiries and resolved customer issues for Cox Communications, up to May 2016
General Contracting Assistant
6 Years 5 Months- Constructed outdoor structures such as decks and fences.
- Performed repairs to improve indoor living spaces.
- Renovated home interiors with new flooring and cabinets.
Maintenance/ Nightly Maintenance Manager
2 Years- Performed repair and maintenance tasks across all areas of the hotel
- Conducted maintenance and upkeep of outdoor areas, including landscaping and cleaning
- Conducted nightly inspections of property and buildings to ensure safety and security
Sales and Account Manager for Skateboarding Dept.
11 Months- Processed orders for merchandise to ensure product availability.
- Created and maintained inventory systems to track stock levels and optimize product assortment
- Provided sales support and product knowledge for skateboarding items.
Education
GED
Skills
Account Updating
Product Knowledge
Scheduling
Customer Relationship Management (CRM)
Account Management
Customer Service
Visual art creation
Digital illustration
Excellent team player
Accomplishments
- Created Brand Logos, Ads, and Product Designs for many popular Canadian Skateshops and Skateboard Companies
Timeline
Artist
Freelance
06.2023 - CurrentRead More
CSR/ Account Manager for BOS
Sitel
01.2015 - 05.2023Read More
General Contracting Assistant
Johnny Charette Contracting
04.2008 - 09.2014Read More
Maintenance/ Nightly Maintenance Manager
Renaissance Hotel
03.2006 - 03.2008Read More
Sales and Account Manager for Skateboarding Dept.
Cupolo's Sports
03.2005 - 02.2006Read More
Stamford Collegiate
GED
Read More