BRAD BERTHOLM
Surrey,Surrey, BC
Summary
Highly driven sales consultant and analytical problem-solver with over 10 years of experience in sales and account management. Exceptional success in business-to-business and business-to-consumer sales within multiple industries. A proven self-starter with excellent customer relations aptitude and relationship-building skills. Proven track record in exceeding sales targets and expanding customer base to allow for sustained business growth.
ACCOMPLISHMENTS
- Over $1 million in personal sales at Valley View Memorial 4 years in a row
- Top 2 in pre-planning sales at Valley View Memorial in 2020, 2021 and 2022
- Arbor Elite 2020 and 2021 (top 25 in funeral sales for company nationwide)
- Funeral bonus plateau achieved 4 years in a row at Arbor Memorial
- Rookie of the Year Award at Valley View Memorial
- 2 years with Kwantlen University Men's Soccer
- 28 years of competitive soccer and baseball
- High School Grad Class Valedictorian
Overview
11
11
years of professional experience
Work History
Sales Manager
Cascade Tents
10.2023 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Design Consultant
Renewal By Anderson
06.2023 - 10.2023
- Met with over 8 homeowners per week to discuss design vision and individual needs.
- Developed strong rapport with homeowners and created positive impression of business.
- Prepared original and relevant solutions for clients suitable to individual needs based on their pain points
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
District Manager/Family Services Director
Valley View Memorial
11.2018 - 02.2023
- Successfully managed personal budget and achieved goal of over $1 million in sales per year
- Established team priorities, maintained schedules and monitored performance
- Assisted families with planning cemetery and funeral arrangements both at time of death and in pre-planning
- Minimum of 100 outgoing prospecting phone calls and 8 meetings with clients weekly
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Account Manager
Clark Freightways
07.2016 - 11.2018
- Achieved company-defined sales quotas by managing approximately $3 million of business per year
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Developed and maintained strong working relationships with professionals within assigned territory
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Manager
The Keg Steakhouse and Bar
10.2012 - 01.2018
- Provide great service and memorable experiences for customers
- Manage all restaurant operations including final nightly reports, cash flow, customer conflicts and employees
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Education
Advanced Placement Diploma - Business Management
British Columbia Institute of
Technology
Burnaby, BC05.2016
Bachelor of Arts - Philosophy
Kwantlen Polytechnic
University
05.2014
High School Diploma -
Sullivan Heights Secondary
06.2008
Skills
- Organizational Analysis
- Sales Strategies
- Account Management
- Outside Sales
- Staff Management
- Employee Training
- CRM and Microsoft Office
Timeline
Sales Manager
Cascade Tents
10.2023 - Current
Design Consultant
Renewal By Anderson
06.2023 - 10.2023
District Manager/Family Services Director
Valley View Memorial
11.2018 - 02.2023
Account Manager
Clark Freightways
07.2016 - 11.2018
Manager
The Keg Steakhouse and Bar
10.2012 - 01.2018
Advanced Placement Diploma - Business Management
British Columbia Institute of
Technology
Bachelor of Arts - Philosophy
Kwantlen Polytechnic
University
High School Diploma -
Sullivan Heights Secondary
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