Bozena Fusaro

· Keeping a clean and safe work environment, by following food safety and health

standards.

· In compliance with all sanitation of dishes and safety requirements.

· Ensure food is stored in their designated areas and following rotation procedures.

· Assisting in daily food preparation including prepping and washing food items.

· Assisting in daily food menu planning and new concepts as a team.

· Cooking food at proper temperatures and are ready to be presented in hot table for customers on daily schedule.

· Serve customers in a friendly, efficient manner.

· Provide service in all retail areas, including cashiering and line serving.

· Helping with inventory counts and ordering if stock running low.

· Created an Instagram account for extra daily marketing to bring up sales in cafeteria.

Designed a google document slide cafeteria menu for TV in main lobby of high school for marketing.

• Supported students in various classroom settings to provide lunch break supervision on a daily or supply basis.
• Ensured the safety and security of students
• Improved student behavior during lunchtime by implementing structured and engaging activities.
• Carried out noon hour supervision duties as Principal would assign.
• Ensured all protocols for covid-19 are followed.

• Responded to customers on all inbound/outbound calls
• Helped customer's with complaints and questions about their accounts
• Negotiated payment terms and arrangements
• Followed regulatory client specific, and corporate guidelines.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Updated account information to maintain customer records.

• Enhanced customer satisfaction by providing knowledgeable and efficient service in the meat department.
• Increased sales through effective merchandising, product rotation, and attractive displays.
• Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
• Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
• Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
• Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.

• Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
• Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
• Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
• Dusted and polished furniture, surfaces and equipment. to remove dust and grime.

• Providing Customer Service-Resolving Customer issues/complaints
• Responsible for supervising and overlooking employees
• In charge of placing orders for items and products to ensure inventory is replenished and filled
• Responsible for receiving items and products, supervising quality and condition of items and products and overseeing transition is well organized and effective
• Undertake management position when required
• Responsible for preparing employee schedules
• Ensure employees complete a set number of hours required for expense reports weekly
• Responsible for dealing with employee discrepancies and conflicts in an effective manner
• Assist Deli manager in inventory counts insert in computer system.