Bovlinder Devgan
Hamilton
Summary
Security professional with 7 years of experience in overseeing operations across diverse environments, including municipal properties and healthcare facilities. Adept at implementing advanced surveillance and response protocols, enhancing safety measures, and fostering positive relationships with law enforcement and communities. Passionate about maintaining high standards of safety and efficiency, with strong skills in communication, problem-solving, and organizational leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Paladin Security
10.2024 - 06.2025
- Oversee the entry and exit of staff and visitors to maintain security, while providing assistance and directions to create a safe and welcoming atmosphere.
- Facilitate secure transitions for correctional facility intakes.
- Act swiftly in response to alarms and investigate any disturbances.
- Apply conflict resolution and de-escalation strategies to handle aggressive patients and ensure a secure environment.
- Control access to forensic units, ensuring only authorized individuals are allowed entry.
- Assist with the intake of patients from correctional facilities, ensuring smooth and secure transitions.
- Partner with emergency response teams, employing de-escalation techniques to manage aggressive patients.
Security Supervisor
GardaWorld Security Services
01.2023 - 10.2024
- Supervised all city properties and city housing sites for city of Brantford.
- Oversee security operations for city properties, implementing advanced surveillance and alarm response protocols to safeguard assets and ensure public safety.
- Led comprehensive security operations for municipal properties, implementing cutting-edge surveillance and rapid response protocols to protect assets and enhance public safety.
- Simplified alarm response procedures, cutting down response times and making incident management more efficient at city housing sites.
- Helped law enforcement agencies enforce city bylaws while working with vulnerable communities.
- Assisted law enforcement agencies to enforce city bylaws while sensitively engaging with vulnerable communities, fostering positive relationships.
Security Supervisor
GardaWorld
04.2022 - 01.2023
- Led security operations at Hamilton Health Sciences, supervises guards, conducting site training, and enforcing hospital policies to ensure safety and compliance.
- Managed patient and visitor concern effectively, fostering a supportive environment while maintaining strict access control measures for staff and visitors.
- Assisted in monthly inspections at HHSC, checking security measures and making improvements to ensure better safety.
- Introduced new training for site-specific security protocols, resulting in enhanced team performance.
- Monitored CCTV and made access badges for staff and visitors.
Shift Supervisor
GardaWorld
03.2022 - 05.2022
- Ensured a positive customer experience by greeting customers, answering questions, and providing directions throughout the mall
- Led security operations, overseeing 150-300 customers per shift. Implemented safety protocols, managed CCTV monitoring, and coordinated emergency responses
- Ensured safety, fire, and emergency procedures were followed
- Responded to emergencies such as thefts, medical, and customers complaints.
- Investigated incidents using physical evidence and witness information
- Monitored 2 CCTV to identify unusual occurrences and violations
- Facilitate secure transitions for correctional facility intakes.Wrote reports on property damage, theft, presence of trespassers.
- Observed and reported suspicious activities to local authorities.
Security Guard
GardaWorld
06.2020 - 02.2022
- Patrolled to identify potential issues such as vandalism, theft, an altercation, an assault or even a fire and acted if something looked suspicious.
- Conducted security operations, including CCTV monitoring, patrols, and emergency response, ensuring a safe environment for clients and staff.
- Vigilantly monitored for potential security threats, swiftly addressing issues such as vandalism, theft, and altercations to maintain order.
- Provided crucial support during medical emergencies and enforced health mandates, contributing to a secure and healthy environment.
- Implemented loss prevention strategies, significantly reducing inventory thefts and enhancing overall security measures for improved asset protection.
- Analyzed security threats through vigilant monitoring, swiftly addressing issues such as vandalism and theft to maintain order and protect assets.
Concierge
Paragon Security
02.2020 - 06.2020
- Maintain records of all interactions and incidents. Ensured strict adherence to security protocols, contributing to a secure living environment.
- Promoted a positive atmosphere by actively engaging with tenants, collaborating with management to address security issues, and improving building safety and resident satisfaction.
- Responded promptly to emergencies, including fire alarms and lift entrapments, minimizing potential risks and ensuring resident safety.
- Security protocols for residential and commercial sites, ensuring compliance and swift emergency response. Implemented proactive measures to enhance overall safety.
- Helped residents calmly during emergencies like fire alarms and lift problems, offering support and reassurance to build trust in the community.
Site Security Supervisor
AJ Spider Security & Investigation Services
03.2018 - 02.2020
- Supervised at long term care homes.
- Ensured safe and secured environment.
- Ensured long term care home policies are followed by security.
- Reported all types of emergencies to management.
- Completed daily reports and other reports as per site.
- Implemented comprehensive monitoring systems, including CCTV surveillance and patient watch protocols. Analysed security risks and developed strategies.
- Assisted PSWs and nurses to support daily care routines, enhancing overall patient safety and well-being. Fostered a team-oriented security approach.
Volunteer
Pegasus Sporting Club
01.2024 - Current
- Help set up pitches, handle scorekeeping, manage gear.
- Support umpires and players with logistics.
- Safety & First Aid Volunteer.
- Assisted with special events and programs.
Education
DCS / DEC - Tourism
Mohawk college
06.2020
Skills
- Security
- Customer Service
- Surveillance
- Time Management
- Front Desk
- CCTV
- Loss Prevention
- Supervising
- Software
- Teamwork
- Problem Solving
- Organizational
- Leadership
- Incident Management
- Team Building
- Incident Response
- Safety Management
- Emergency Preparedness
Language
English (Expert)
Hindi (Expert)
Punjabi (Expert)
Certification
- Nonviolent crisis intervention
- Use of force (Monadnock extensible stick and Monadnock handcuffing)
- MORB/MOAB
- Smart serve
- First aid for opioid poisoning emergencies
- Legal awareness and less lethal force Ontario
Timeline
Security Guard
Paladin Security
10.2024 - 06.2025
Volunteer
Pegasus Sporting Club
01.2024 - Current
Security Supervisor
GardaWorld Security Services
01.2023 - 10.2024
Security Supervisor
GardaWorld
04.2022 - 01.2023
Shift Supervisor
GardaWorld
03.2022 - 05.2022
Security Guard
GardaWorld
06.2020 - 02.2022
Concierge
Paragon Security
02.2020 - 06.2020
Site Security Supervisor
AJ Spider Security & Investigation Services
03.2018 - 02.2020
DCS / DEC - Tourism
Mohawk college
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