Borodina Mariia

- search new hotels,resorts to built strong partnership which will bring us price benefits

- work with income and outcome correspondence

- income calls consultation about company product

- cooperation with IT and marketing department for improving social media pages, other promo...

- run a data base with a hotels/orders/payments information in Microsoft Excel

- weekly report to CEO about work progress,new ideas hor to improve our company and increase quantity of customers

- meet with hotels management to discuss seasonal offers

- do a payments to hotels via cash or e-transfers

- tourist visa informational support

- run an instagram page for a slavic market

- create a tour programs for a slavic tourists

- invent a plan how to increase customers markets,from other countries

• Greeting guests, informing about the services provided, their accommodation, resolving conflict situations, finding solutions to force majeure situations, loading of rooms, managing service personnel (up to 15 people), working with Booking systems, Expedia, Dobovo.Hotrels24.Airbnb
• Ostrovok, HRS (filling sites with information about accommodation facilities, as well as directly accepting bookings, processing them, feedback Work in the system 1C, Channel manager

• Greeting guests, their accommodation, resolving conflicts, loading hotels, supervising the staff, updating social network information about rental objects, working with HRS, Booking, Expedia, Ostrovok booking systems

• Distribution of incoming calls, processing of incoming / outgoing correspondence, taking orders, processing, extracting accompanying documents, drawing up commodity matrixes, making sales, providing the office with necessary, working with couriers, office equipment

• Attracting new customers, working with the existing base, direct sales, providing the necessary package of documents, organizing and controlling the delivery of goods, managing receivables