Boris Cervenak
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Summary
Dynamic professional with extensive experience at the Giving Closet, excelling in customer service and cash register operations. Proven ability to enhance efficiency and accuracy under pressure, while demonstrating critical thinking and effective time management. Skilled in POS systems and adept at resolving conflicts, contributing to a polished professional image.
Overview
1
1
year of professional experience
Work History
Cash Register Operator
the Giving Closet
Hamilton, ON
02.2022 - 06.2023
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
- Contributed to sales goals by upselling promotional items during the checkout process.
Demolisher
Hamilton, ON
02.2022 - 06.2022
- Enhanced safety protocols, conducting regular inspections of demolition equipment and tools.
- Collaborated with engineers to determine optimal approaches for complex structural takedowns.
- Strengthened company reputation through timely project completion, and maintaining a high level of professionalism with clients and partners throughout the demolition process.
- Optimized resource allocation for efficient completion of multiple large-scale projects simultaneously.
Landscaper
Hamilton, ON
02.2022 - 06.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Carpenter
Hamilton, ON
02.2022 - 06.2022
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
Cash Register Clerk
the Giving Thrift Store
Hamilton, ON
02.2022 - 06.2022
- Safeguarded company assets by identifying potential theft risks and following proper security protocols at the register area.
- Ensured accurate financial reporting by consistently balancing the cash drawer at the end of each shift.
- Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
- Demonstrated flexibility and adaptability by covering shifts, learning new procedures, or adjusting to changes in store layout or policies as needed.
janitor
Stone Walls and the Giving Closet Thrift Store
Hamilton, ON
02.2022 - 06.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Maintenance Crew Member
the Giving Closet Thrift Store
Hamilton, ON
02.2022 - 06.2022
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
Stocker
the Giving Closet Thrift Store
Hamilton, ON
02.2022 - 06.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Painter
Hamilton, ON
02.2022 - 06.2022
- Painted surfaces using brushes, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Lawn Mower
Hamilton, ON
02.2022 - 06.2022
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
Restaurant Waiter
Stonewalls
Hamilton, ON
01.2022 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Head Cook's Assistant
Stonewalls
Hamilton, ON
01.2022 - 06.2022
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Head Dishwasher
Stonewalls
Hamilton, ON
01.2022 - 06.2022
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
Roofer Assistant
Hamilton, ON
01.2022 - 06.2022
- Collaborated closely with lead roofer to understand project requirements and execute tasks accurately.
- Safeguarded against potential accidents with proper use of safety equipment and adherence to safety protocols while working on rooftops.
- Enhanced project efficiency by maintaining a clean and organized work site, allowing for faster completion times.
- Expedited project completion through effective communication with team members and prioritizing tasks based on urgency levels.
Education
High School Diploma -
Peel District School Board
11-2025
Skills
- Essential mathematical abilities
- Register operational support
- Patience and empathy
- POS system expertise
- Skilled in resolving conflicts
- Purchase assistance
- Articulate expression
- Polished professional image
- Customer service
- Critical thinking for problem-solving
- Effective time management
- Collaboration and teamwork
- Proficient in handling multiple priorities
Languages
English
Native or Bilingual
Czech
Limited Working
Interests
- I like working with my hands and fixing things
- Cooking
- I enjoy helping others and giving back to the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Music
- Watching Movies and TV Shows
- Gym Workouts
- Enjoy participating in yoga/meditation for overall physical and mental well-being
Timeline
Cash Register Operator
the Giving Closet
02.2022 - 06.2023
Demolisher
02.2022 - 06.2022
Landscaper
02.2022 - 06.2022
Carpenter
02.2022 - 06.2022
Cash Register Clerk
the Giving Thrift Store
02.2022 - 06.2022
janitor
Stone Walls and the Giving Closet Thrift Store
02.2022 - 06.2022
Maintenance Crew Member
the Giving Closet Thrift Store
02.2022 - 06.2022
Stocker
the Giving Closet Thrift Store
02.2022 - 06.2022
Painter
02.2022 - 06.2022
Lawn Mower
02.2022 - 06.2022
Restaurant Waiter
Stonewalls
01.2022 - 06.2022
Head Cook's Assistant
Stonewalls
01.2022 - 06.2022
Head Dishwasher
Stonewalls
01.2022 - 06.2022
Roofer Assistant
01.2022 - 06.2022
High School Diploma -
Peel District School Board