PREMAKANTHAN (PREM) SELVARATNASAMY
SCARBOROUGH,ON
Summary
As a newcomer to Canada, I am eager to join the insurance industry to deliver financial security and peace of mind to individuals and families. The sector's diverse career opportunities and prospects for growth in the Canadian market align with my professional goals. With extensive customer service experience and fluency in Tamil and English, I excel in connecting with clients and offering personalized support. My strong organizational skills, ability to analyze information, and proficiency in managing customer data will enable me to contribute effectively. My collaborative nature and quick learning ability will help me support your team and advance your company's objectives.
Overview
18
18
years of professional experience
Work History
UNK
unK
01.2024 - Current
Insurance Executive
Allianz Insurance
Srilanka, Srilanka
06.2006 - 12.2023
- Reviewed clients' existing insurance policies and suggested additional coverage, leading to a 15% rise in policy premiums and a 10% boost in cross-selling opportunities.
- Created and executed effective strategies to enhance customer satisfaction and improve retention rates for insurance policies.
- Guided and advised customers on the insurance plans that best matched their needs and budget through clear communication.
- Assisted clients with premium details, effective dates, policy terminations, and additional policy riders.
- Collaborated closely with various departments to ensure that all practices and procedures were in full compliance with relevant laws and regulations, maintaining a high standard of legal and regulatory adherence across the organization.
Education
High School Diploma -
St. Anthony's College
Srilanka 08-1999
Skills
- Cultural Awareness
- Organizational Skills
- Critical Thinking
- Collaboration
- Fluent in Tamil/English
- Interpersonal Communication
- Consumer Protection
- Customer Centricity
- Customer Data Management
- Learning Agility
- Relationship Building
- Results-Oriented
Languages
English
Full Professional
Tamil
Native/ Bilingual
References
References available upon request.
Timeline
UNK
unK
01.2024 - Current
Insurance Executive
Allianz Insurance
06.2006 - 12.2023
High School Diploma -
St. Anthony's College
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