Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
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Bony Mons

York,ON

Summary

Experienced IAM Specialist with a robust background in Microsoft 365 Global, Azure, and IT infrastructure. Proven expertise in designing, implementing, and managing large-scale M365 environments, ensuring compliance with stringent security and privacy standards. Adapted at leading project teams, providing top-tier technical support, and driving process improvements to enhance service delivery. Strong communication, organizational, and problem-solving skills, with a commitment to maintaining high standards, and fostering continuous learning in technical teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Azure Pod Specialist

Sherweb Inc
Toronto, Ontario
07.2022 - Current
  • Overseeing a team of 5-10 to make sure they meet the SLA and targets.
  • Provided senior-level support for the M365 environment, including provisioning and deprovisioning of users, ensuring seamless onboarding and offboarding, and enforcing least privilege access.
  • Developed detailed work instructions and recommended policies/procedures for M365 tenant requirements, ensuring compliance with the company security, privacy, and information management standards.
  • Act as the first level of escalation point for high-severity incidents.
  • Participated in and led governance processes to establish security and threat monitoring policies, including access control, security auditing, etc.
  • Documenting and managing knowledge base articles for training and reference purposes.
  • Developed and maintained custom provisioning scripts to support user provisioning and Training support team members, ensuring they stay updated with Azure AD features and troubleshooting techniques.

Azure Technical Support

Sherweb Inc
Toronto, ON
07.2021 - 06.2022
  • Provided expert technical support focused on the Microsoft 365 Suite, particularly Azure Identity, addressing complex technical problems, and ensuring seamless client experiences.
  • Utilized Workspace virtual machines to diagnose and troubleshoot various software used by clients, ensuring minimal downtime and optimal performance.
  • Managed and maintained Windows Server machines, with a focus on Active Directory across the 2016, 2019, and 2022 versions, ensuring system reliability and security.
  • Assisted with the deployment and troubleshooting of hybrid environments, integrating on-premises and cloud-based solutions for improved efficiency.
  • Efficiently managed daily ticket handling using RAVE and DFM systems, ensuring prompt and accurate tracking of client issues and resolutions.

IAM Intern

Tata Consultancy Services
Kochi, Kerala
04.2018 - 07.2018
  • Managed user provisioning and deprovisioning, following the zero-trust rule.
  • Configure dynamic groups and access packages in Azure AD to streamline RBAC.
  • Register and manage third-party applications to ensure appropriate user permission.
  • Leverage Azure AD Connect to synchronize on-prem identities, including users and devices.

Education

Post Graduate Diploma - Computers, Networks And Security

Institut Supérieur D'Informatique
Montreal, QC
02-2022

Bachelor of Science - Electronics And Electrical Engineering

Kalam Technological University
Kerala, India
04-2019

Skills

  • SQL (intermediate)
  • C/C (intermediate)
  • PowerShell (intermediate)
  • CIAM
  • Identity Governance
  • Incident management
  • Root Cause Analysis
  • Office 365

Projects

Active Directory Configuration (LAN/WAN) 

  • Build a network to connect the servers and clients and configure the directory for the users so that they can access the shared data from various parts of the network.
  • Used Oracle Virtual Box to connect the systems using DHCP and DNS. Configured active directory for the administration with users and gave access to shared files with required permissions.

Controlled and monitored data flow in a network (MySQL/LAN/WAN/Snort) 

  • Build an entire network with all the security protections and data sharing. Provided with required backup solutions to prevent data losses.
  • Our team configured pfSense security system to give access for Internal and DMZ network to the internet. Enabled antivirus server and Nessus (vulnerability scanner) for the protection of the servers and the clients. Also configured Web server where CMS and SSL certificates are done.

Certification

  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Identity and Access Administrator (SC-300)

Timeline

Azure Pod Specialist

Sherweb Inc
07.2022 - Current

Azure Technical Support

Sherweb Inc
07.2021 - 06.2022

IAM Intern

Tata Consultancy Services
04.2018 - 07.2018

Post Graduate Diploma - Computers, Networks And Security

Institut Supérieur D'Informatique

Bachelor of Science - Electronics And Electrical Engineering

Kalam Technological University
Bony Mons