Bonseong (Brian) Ku
Calgary,Alberta
Summary
Hardworking material handler with several years of experience collaborating closely with staff and leaders to efficiently transport heavy loads, including hazardous materials. A team player who communicates effectively to resolve issues. Productive warehouse associate with forklift certification and several years in warehouse-based logistics. Detail-oriented with extraordinary problem-solving abilities. Skilled in receiving freight, shipping and maintaining and tracking inventory. Physically fit and agile to lift several pounds.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Floor Associate
Hide N Seek
Calgary, Alberta
08.2023 - Current
- Organized displays to attract customers and promote sales.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Restocked shelves as needed throughout the day.
- Stocked shelves with merchandise according to company guidelines.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Provided assistance to other departments when needed.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Cleaner
Mom's Cleaning
Calgary, AB
02.2018 - Current
- Protected customers from germs and infectious diseases with expert cleaning and sanitizing
- Completed regular deep cleans, including stripping floors, cleaning under furniture, and washing window treatments
- Managed weekly and daily cleaning contracts at homes and businesses across Calgary
- Prepared correct cleaning solutions by following specifications for water, detergents and acids
- Maintained presentable public areas by quickly cleaning up spills.
Material Handler
PROPAK LTD
Airdrie, Alberta
01.2021 - 08.2023
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Collaborated with team members to meet daily production goals.
- Inspected materials for any damages or defects upon receipt.
- Investigated discrepancies between inventory records and actual stock on hand.
- Inspected incoming shipments for damage or discrepancies.
- Verified accuracy of shipments against purchase orders and invoices.
- Operated forklift in a safe manner to move large shipments within the facility.
- Maintained accurate inventory records of all received items.
- Managed warehouse receiving, storing and shipping.
Server
Kinjo Sushi Grill
Calgary
02.2017 - 01.2020
- Supported bussers with table-cleaning during high-volume shifts and checked on assigned tables to verify seating availability
- Supported team consistently, helping with hostess, food delivery and bussing needs
- Increased bill totals by suggesting drinks, desserts and other add-on purchases
- Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors.
Education
Diploma -
Crescent Heights
Calgary, Alberta07.2015
Skills
- Food safety
- POS operation
- Cleaning and sanitizing
- Task prioritization
- Customer service
- Time management
- POS System Operation
- Store maintenance
- Workplace Safety
- Product Assembly
- Safety protocol knowledge
- Quality-conscious
- Materials Handling
- Deadline Management
- Excellent work ethic
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
Floor Associate
Hide N Seek
08.2023 - Current
Material Handler
PROPAK LTD
01.2021 - 08.2023
Cleaner
Mom's Cleaning
02.2018 - Current
Server
Kinjo Sushi Grill
02.2017 - 01.2020
Diploma -
Crescent Heights
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