Bonsa Tolera
Edmonton,AB
Summary
Proven professional with a track record of enhancing customer satisfaction through exceptional service and efficient route management. At Uber and Lyft, honed communication and navigation skills, ensuring timely and accurate deliveries. Specializes in schedule management and safe driving, significantly improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Uber Driver
Uber And Lyft
Edmonton, AB
09.2023 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Delivery Driver
Alex Moving and Storage
Edmonton, AB
01.2021 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Rifty Valley Collage
Ethiopia 11.2019
Skills
Schedule Management
Excellent navigation
Patience and understanding
Customer Service
Safe Driving
Cleanliness
Time Management
Traffic Laws and Regulations
Languages
English
Full Professional
Timeline
Uber Driver
Uber And Lyft
09.2023 - Current
Delivery Driver
Alex Moving and Storage
01.2021 - 04.2023
High School Diploma -
Rifty Valley Collage