Experienced cashier and payroll clerk seeking employment with room for advancement. Committed to working hard and learning all aspects of company positions.
Overview
24
24
years of professional experience
Work History
Customer Service Representative, Taptix (Slots)
Delta Bingo and Gaming
Pickering, Ontario
04.2022 - 02.2024
Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.
Processed customer payments quickly and returned exact change and receipts.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Greeted customers promptly and responded to questions.
Table Games-Card Dealer
Pickering Casino
Pickering, ON
10.2021 - 04.2022
Applied the necessary gaming regulations during card distribution to players.
Provided instructions on the rules of the game to new players.
Associate
Amazon Delivery
Whitby, ON
10.2020 - 04.2021
I had various duties-Induction, picking, stowing and pick and stage
Other duties included-diversion, separating, stow ready and replacing stowing bags
Commercial Truck Driver-Owner Operator-Team
Landstar Ranger
Jacksonville, Fl
01.2006 - 01.2016
Responsible for our own loads, contracted with Landstar Ranger
Maintain our own truck
Logged and calculated our daily expenses
Senior Payroll Clerk
Altantic Fine Yarns
Pokemouche, NB
01.2000 - 01.2001
Maintained all employee payroll information
Completed payroll information, bi-weekly, and submitted finished payroll for issuance of pay cheques to an outside payroll company
Tracked all employee Union dues, salary increases and any promotions that were given to an employee
Education
Commercial Truck Drivers License -
Northumberland Driver Training
Miramichi, NB
01.2002
Diploma – with honours – Accounting Clerk Course -
NB Community College
Miramichi, NB
Diploma – Secretarial Course -
Castle Frank High School
Toronto, ON
Skills
Appointment Scheduling
Complaint resolution
Account updating
Call Management
Inbound and Outbound Calling
Paperwork Processing
Client Engagement
Positive and professional
Technical Support
Problem-solving abilities
Administrative Support
Customer Service
References
Nicholas Stephens and Margaret Stephens, Previous owner's of Convenience Store, I worked the cash and helped customers on a part-time position, 613-310-9010
Alphonse and Shannon Stephens, Home Base Bookkeeping Services, I did contractual work for them, where I did Bank Reconciliations, Monthly reports and wrote payroll cheques for clients, 289-939-1038, 289-939-5551
Rhea Reed, Home Base Bookkeeping Services, I also did contractual work for her, I did reports, wrote cheques and did filing, 905-723-0140, 905-432-5879
Hobbies and Interests
Spending time with family and friends, reading, and leisurely walks
Timeline
Customer Service Representative, Taptix (Slots)
Delta Bingo and Gaming
04.2022 - 02.2024
Table Games-Card Dealer
Pickering Casino
10.2021 - 04.2022
Associate
Amazon Delivery
10.2020 - 04.2021
Commercial Truck Driver-Owner Operator-Team
Landstar Ranger
01.2006 - 01.2016
Senior Payroll Clerk
Altantic Fine Yarns
01.2000 - 01.2001
Commercial Truck Drivers License -
Northumberland Driver Training
Diploma – with honours – Accounting Clerk Course -
NB Community College
Diploma – Secretarial Course -
Castle Frank High School
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