Bonny Deng
Edmonton,AB
Summary
Self-motivated Registered Nurse/Sales Representative with in-depth knowledge of complex technical and medical terminology. Ability to present clinical and scientific information to variety of audience. Creates and sustains relationships with industry leaders.
Overview
4
4
years of professional experience
Work History
Preceptprship Student Aesthetics Nurse Injector
Youthful You Aesthetics And Academy 8105 106 St NW
10.2023 - Current
- Ensured safety landmarks completed, allergies/contraindications reviewed with patients before procedures. Ex. Asking about pregnancy before neuromodulator injection + asking about hyaluronic acid/lidocaine allergies before filler injections
- Ensuring clients know and are aware of vascular occlusion signs and symptoms
- Sending my clients the next day text to increase client care and satisfaction
- Promoting self on social media with reels/stories/posts to gain clients + referrals
- Completing a strong consultation with new/existing clients to achieve their beauty goal
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Increased sales revenue through effective upselling Vivier Skin Products
- Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
- Provided exceptional customer service by addressing concerns promptly and professionally, maintaining a positive store environment.
- Resolved customer complaints efficiently, upholding the company''s reputation for excellent service standards.
- Managed appointment scheduling for neuromodulator/filler services, ensuring timely service delivery for all clients.
- Maintained clean workstations as per sanitation guidelines which ensured a safe environment for both employees and customers.
- Contributed significantly toward building a welcoming store atmosphere by actively engaging with customers and offering genuine advice.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Leasing Agent/Resident Care
Skyward Living Properties
12.2022 - 08.2023
- Worked at their Calgary North East Property caring for 363+ units + existing tenants, and 596 units in West Edmonton.
- Ran credit checks and landlord reference as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Participated in property inspections to prepare for move-ins and move-outs.
- Recruited new residents through website advertising and marketing.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Marketed property to local businesses through collateral, emails and phone calls.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Registered clients on database to enable tracking history and maintain updated records.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
Registered Nurse
Alberta Health Services
11.2019 - 07.2022
- Worked on 12 different medicine units, cardiac medicine, and 811 COVID hotline.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Education
Perioperative Nursing For Registered Nurses - Operating Room
MacEwan University
Edmonton, AB11.2022
Bachelor's of Science in Nursing - Nursing
University of Alberta
Edmonton, AB06.2019
Skills
- Aesthetics Consultation
- Neuromodulator Botox/Dysport Administration
- Dermal Filler Administration
- Direct Patient Care
- Clinical Documentation
- Community Engagement
- Business Processes and Procedures
- Business Strategies
- Vascular Occlusion Care/Management
Accomplishments
- Successful Completion of the Registered Nurse (National Council Licensure Examination) also known as the NCLEX.
Timeline
Preceptprship Student Aesthetics Nurse Injector
Youthful You Aesthetics And Academy 8105 106 St NW
10.2023 - Current
Leasing Agent/Resident Care
Skyward Living Properties
12.2022 - 08.2023
Registered Nurse
Alberta Health Services
11.2019 - 07.2022
Perioperative Nursing For Registered Nurses - Operating Room
MacEwan University
Bachelor's of Science in Nursing - Nursing
University of Alberta
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