Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well alone and in a team setting
Overview
7
7
years of professional experience
Work History
Parts Person Assistant
Crockett Automotive
Mayerthorpe, AB
08.2023 - Current
Performed complimentary services, battery installation, testing and wiper installations.
Cashing out and tracking balance sheets
Received, examined and reshelved returned parts.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Organized and maintained filing systems for documents and records.
Maintained cleanliness of the store front area.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Al a Carte
Sobeys
Sherwood Park, AB
03.2023 - 08.2023
Greeted customers, answered questions and recommended specials to increase profits.
Effectively multitasked within fast-paced environment.
Stocked customer service stations with paper products or beverage preparation items.
Greeted frequent visitors by name and explained new promotions.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Merchandise Associate/Process Associate
Goodwill Industries
Edmonton, AB
10.2021 - 12.2022
Ensured compliance with company policies regarding pricing and promotions.
Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
Stocked and rotated shelves and built displays
Troubleshot technical issues relating to tagging equipment malfunctions or software errors.
Monitored inventory levels and restocked shelves as necessary.
Verified accuracy of item descriptions and pricing before applying tags to products.
Maintained cleanliness of work area throughout shift.
Cashier/Customer Service, Co-op Grocery Store
, AB
09.2017 - 01.2018
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Maintained cleanliness and presentation of stock room and production floor.
Customer care through bag and carry out product
Ring in customer accounts and outstanding bills
Redeem coupons and promotions
Informed customers of in-store promotions or pricing specials.
Education
High School Diploma -
Center High Campus
Edmonton, AB
06.2020
Bachelor of Business Administration - Accounting Technician
NorQuest College
Edmonton, AB
Skills
Check Payment Processing
Invoice Processing
Customer Service
Product Promotion
Customer Assistance
Inventory Tracking
Attention to Detail
Safety and Cleanliness Standards
Reliable and Responsible
Inventory and Stocking
Cash Handling
Goal Setting
Problem-Solving
Friendly and Patient
Affiliations
Personal Achievement Award February 2017
WHIMS
Drivers License GDL
Timeline
Parts Person Assistant
Crockett Automotive
08.2023 - Current
Al a Carte
Sobeys
03.2023 - 08.2023
Merchandise Associate/Process Associate
Goodwill Industries
10.2021 - 12.2022
Cashier/Customer Service, Co-op Grocery Store
09.2017 - 01.2018
High School Diploma -
Center High Campus
Bachelor of Business Administration - Accounting Technician