Bonnie Sarkar
Cobalt,Ontario
Summary
Accomplished Front End Supervisor at Your Independent Grocer, adept in enhancing customer satisfaction and streamlining front-end operations. Excelled in problem-solving and cash handling, significantly improving cashier performance metrics. Skilled in customer service and workflow management, ensuring efficient and effective resolution of customer concerns. Ambitious Cashier/Supervisor with 10 years of experience and passion for local sales industry. Personable, experienced with conflict resolution and sensitive to others' needs.
Overview
10
10
years of professional experience
Work History
Front End Supervisor/Cashier Supervisor
Your Independant Grocer
2014.09 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 5 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Englehart High School
Englehart, ONSkills
Customer Service
Problem-solving skills
Cash Register Operation
Workflow Management
Opening and closing procedures
Complaint resolution
Time Management
Cash Handling
Training and mentoring
Languages
English
Elementary
Additional Information
I am a very hard worker, I don't like to stand around and be bored! I feel i will be a great asset to your company
If you require any references, they will be provided to you
Timeline
Front End Supervisor/Cashier Supervisor
Your Independant Grocer
2014.09 - Current
High School Diploma -
Englehart High School