Bonnie Plowman
Calgary,Canada
Summary
Electronics professional prepared to excel in technical roles requiring precision and problem-solving. Background includes maintaining and repairing electronic systems with focus on reliability and efficiency. Collaborative team player committed to achieving results and adapting to changing needs. Skilled in repair and trouble shooting.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Electronics Technician
Phoenix technology services
Calgary, AB, Canada
09.2023 - 12.2025
- Developed comprehensive documentation for new and established assemblies, prioritizing effective work practices.
- Installed devices in strict accordance with safety and operational protocols to ensure optimal functionality and reliability.
- Assessed components systematically to validate performance and ensure compliance with industry standards.
- Executed precise assembly of circuits, showcasing skilled wiring and soldering techniques.
- Executed efficient repairs of equipment, minimizing downtime and restoring operational integrity swiftly.
- Diagnosed electronic issues adeptly, implementing robust solutions promptly.
Customer Solutions Expert
3CI
Calgary, AB, Canada
05.2020 - 09.2023
- Oversaw all outgoing quotes and incoming sales orders, ensuring timely and accurate processing.
- Formulated and executed pricing strategies and protocols to enhance profitability and customer satisfaction.
- Trained new team members on the proficient use of the M1 system and other relevant tools.
- Delivered outstanding customer service by addressing inquiries, resolving issues, and fulfilling customer needs.
- Collaborated with cross-functional teams to optimize processes and elevate the customer experience.
- Evaluated customer feedback and data to identify enhancement opportunities and drive continuous improvement in customer solutions.
Production Manager
3CI
Calgary, AB, Canada
03.2018 - 05.2020
- Directed production floor operations to ensure efficient workflow and meet production targets.
- Partnered with the R&D team to develop new products and refine production processes.
- Implemented and enforced rigorous adherence to health and safety protocols, maintaining a safe work environment.
- Facilitated ongoing training and development opportunities for team members to elevate skills and performance.
- Monitored timely completion of projects to meet deadlines and deliver high-quality products.
- Established best practices and documented procedures to enhance efficiency and consistency within production operations.
Assistant Manager Trainee
Princess Auto
Calgary, AB, Canada
09.2014 - 02.2018
- Conducted staff training sessions to enhance team skills and promote best practices in service delivery.
- Exhibited effective team leadership, fostering collaboration and motivation among team members to achieve organizational objectives.
- Provided exemplary customer service, bolstering customer satisfaction and loyalty through attentive and responsive interactions.
- Devised innovative sales strategies that increased product visibility and improved market share.
- Supported operational processes by optimizing workflows and ensuring compliance with organizational standards.
- Managed inventory levels judiciously, optimizing stock availability while minimizing waste and costs.
Professional Athlete
self employed
USA
10.2004 - 06.2012
- Competed in numerous professional and amateur billiards tournaments across various locations.
- Acquired multiple team and individual titles in billiards, showcasing proficiency and competitiveness.
- Coached junior leagues to aid in skill development in billiards.
- Instructed individuals in advanced billiards techniques and strategies.
- Exhibited exceptional physical and mental fitness to excel in a competitive sports environment.
- Demonstrated strong discipline and dedication to training and practice in billiards.
Production Assembler / Manager
3CI
Calgary, AB, Canada
02.1997 - 09.2004
- Managed production processes to ensure efficiency and quality standards were met.
- Supervised a team of production workers to achieve production objectives.
- Established production schedules and monitored workflow to facilitate efficiency.
- Conducted regular safety inspections and enforced stringent safety protocols.
- Optimized assembly processes to enhance productivity levels.
- Developed training programs for new hires to ensure proficiency in machine operation.
Electronics Assembler
Northern Telecom
Calgary, AB, Canada
09.1992 - 01.1997
- Participated in all solder training opportunities to enhance skills and knowledge in electronics.
- Demonstrated proficiency in through-hole and surface mount techniques.
- Led the quality control team until the company's closure, ensuring high product standards.
- Assembled electronic components meticulously according to specifications.
- Tested finished products for functionality and adherence to quality standards.
- Partnered with the engineering team to resolve assembly challenges effectively.
Education
Psychology -
Red Deer College
Red Deer, Canada06.1992
Advanced Diploma - undefined
HJ Cody HS
Sylvan Lake06.1989
Skills
- Cable Harness Assembly
- Component Level Repair
- Electronic Testing
- Through-Hole Soldering
- Troubleshooting
- Creating procedures
- Surface Mount Soldering
- Schematic reading
- Surface mount technology
- Lean manufacturing processes
- Wiring and soldering
- Advanced troubleshooting
- Electronics manufacturing
Certification
- IPC
- Small Crane Operation
- Forklift
- First Aid
- Whmis
- Hazardous Goods
Languages
English
Native or Bilingual
Timeline
Electronics Technician
Phoenix technology services
09.2023 - 12.2025
Customer Solutions Expert
3CI
05.2020 - 09.2023
Production Manager
3CI
03.2018 - 05.2020
Assistant Manager Trainee
Princess Auto
09.2014 - 02.2018
Professional Athlete
self employed
10.2004 - 06.2012
Production Assembler / Manager
3CI
02.1997 - 09.2004
Electronics Assembler
Northern Telecom
09.1992 - 01.1997
Advanced Diploma - undefined
HJ Cody HS
Psychology -
Red Deer College