Energetic restaurant server with over 5 years' experience. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Multiple Positions
Employee Benefit Plan Services
04.2014 - 04.2024
Successfully versatile over Reception, Recreation Committee, Mail room, Administrative Assistant, Health & Safety Committee and Buyer
Thrivingly answered and forwarded phone calls on Avaya phone system
Direct liaison with variety of guests at reception
Excellent at and for organizing and executing special programs (Recreation Committee, flu kit research and distribution, team building, retirement parties and employee appreciation)
Assisted in the hiring process of summer students
Managed and maintained time sheet entry reports for 3 companies.
Self-motivated, with a strong sense of personal responsibility.
Customer Service Associate
National Building Supply
07.2011 - 06.2013
Assisted customers in the store and yard with their purchases.
Handled cash, cash register and kept records of daily sales.
Compiled and constructed portfolios and assisted in sales to buyers of movie sets.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
RESTAURANT / BAR SERVER
Red Devil BBQ & Tavern
08.1997 - 04.1999
Assisted in the restaurant soft and grand opening of the Red Devil BBQ & Tavern “Flagship”
Developed thorough knowledge of food and beverage menu and ability to learn new menu items as required
Ensured compliance with all food safety and sanitation regulations
Expert at computer program “Squirrel” used for entering guest food and beverage orders.
Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
RESTAURANT SERVER
Sneaky Pete & Tudor Arms Restaurants
03.1991 - 01.1995
Demonstrated expertise in providing excellent customer service to a wide variety of guests in 2 busy restaurants
Successfully handled cash and credit card transactions, processed payments and ensured accuracy in all sales
Managed and ran the sandwich bar at the front of Sneaky Pete Restaurant
Cultivated warm relationships with regular customers.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Greeted new customers, discussed specials, and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
GED (General Education Degree) -
First Interactive Computer College
Newmarket, ON
01.1995
Skills
Event planning
Attention to detail
Friendly, courteous, & service oriented
Poised under pressure
Computer Skills
Organization and Time Management
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Dependable and Responsible
Flexible and Adaptable
Multitasking Abilities
Certification
Smart Serve, 08/01/24, 08/01/29
Advanced Canadian Food Safety Certificate Course, 07/01/24
Hobbies and Interests
Event planning
Dancing
Singing
Music
Family
Travel
Great food
Languages
English
Native or Bilingual
Additional Information
Work Hiatus
Looked after my family
April 1999 to July 1997
Timeline
Multiple Positions
Employee Benefit Plan Services
04.2014 - 04.2024
Customer Service Associate
National Building Supply
07.2011 - 06.2013
RESTAURANT / BAR SERVER
Red Devil BBQ & Tavern
08.1997 - 04.1999
RESTAURANT SERVER
Sneaky Pete & Tudor Arms Restaurants
03.1991 - 01.1995
GED (General Education Degree) -
First Interactive Computer College
Smart Serve, 08/01/24, 08/01/29
Advanced Canadian Food Safety Certificate Course, 07/01/24
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