Bonnie Holm
Battleford,SK
Summary
Dynamic and results-oriented professional with extensive experience at Matrix Law Group, adept in legal document preparation and client service support. Demonstrated ability to maintain confidentiality and manage data effectively. Enhanced client satisfaction and streamlined operations through meticulous attention to detail and proficient use of Microsoft Office. Excelled in fostering professional relationships and improving communication processes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Legal Assistant
Matrix Law Group
North Battleford, Saskatchewan
03.2016 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents in corporate legal matters
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Store Associate
ABC Christian Store
02.2015 - 02.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Engaged in friendly conversation with customer to better uncover individual needs.
Administrative Assistant
Burman University
02.2015 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
Legal Assistant
Holm Meiklejohn Lawrence Law Office
North Battleford, Saskatchewan
08.2010 - 08.2012
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Produced legal documents in Corporate, Estate Planning, Litigation, and Family Law Matters.
Education
Bachelor of Arts - International Studies
Burman University
Lacombe, Alberta04-2015
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Ethics compliance
- Legal Document Preparation
- Administrative Support
- Document drafting
- Writing and editing
- Client service and support
- Attention to Detail
- Data Management
Languages
French
Elementary
Timeline
Legal Assistant
Matrix Law Group
03.2016 - Current
Store Associate
ABC Christian Store
02.2015 - 02.2016
Administrative Assistant
Burman University
02.2015 - 01.2016
Legal Assistant
Holm Meiklejohn Lawrence Law Office
08.2010 - 08.2012
Bachelor of Arts - International Studies
Burman University
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