Bonnie Hamilton
Burlington,ON
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
15
15
years of professional experience
Work History
PERSONAL SUPPORT WORKER
Private Care
06.2021 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to appropriate medical staff.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
LONG TERM CARE PERSONAL SUPPORT WORKER
REGINA GARDENS
05.2021 - 06.2021
- Placement for College
- Assisted clients with daily living activities, promoting independence and wellbeing.
PERSONAL SUPPORT WORKER/CAREGIVER
HOMEINSTEAD SENIOR CARE
10.2019 - 06.2021
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to appropriate medical staff.
MEDICAL CLERK
ST. JOSEPH'S HEALTHCARE HAMILTON
11.2008 - 06.2019
- Spiritual Care Department, Post Anesthetic Recovery Room Communication Clerk, Nephrology Pre-Transplant Coordinators Office, Firestone Clinic (ENT, Endoscopy, Lung Diagnostic Assessment Program, Sleep Lab, Adverse Reactions, Respirology, Thoracics)
- Enhanced office efficiency by organizing and maintaining systematic filing system for medical documents.
- Reduced wait times with efficient patient check-in procedures, ensuring prompt service to all patients.
- Streamlined appointment scheduling for optimal time management and increased daily patient flow.
- Improved patient satisfaction by efficiently managing medical records and maintaining confidentiality.
- Assisted physicians in providing quality care by accurately transcribing medical orders and updating patient charts promptly.
- Ensured smooth communication between medical staff and patients through timely relay of messages and accurate documentation of phone calls.
- Facilitated patient referrals to specialists, expediting process and improving overall continuity of care.
- Contributed to clinic''s positive reputation by consistently delivering exceptional customer service to patients during their visit.
- Maintained clean, organized, and professional front desk area, creating welcoming environment for patients upon arrival.
- Collaborated with administrative team members to implement new policies or procedures that improved overall clinic efficiency.
Education
Diploma - Personal Support Worker
Trios College
Hamilton, ON06.2021
Certificate - Operating Room Attendant
Mohawk College
Hamilton, ON06.2020
Certificate - Advanced Medical Spa
International Beauty Institute
Hamilton, ON03.2020
Course - Medical Terminology, Anatomy, College English
Seneca College
Toronto03.2001
High School Diploma -
North Toronto Christian School
Toronto, ON06.1996
Skills
- Outstanding ability to communicate effectively
- Detail oriented
- Strong customer service skills
- Privacy and confidentiality
- Critical thinking abilities
- Medical Terminology
- First Aid/CPR
- Knowledge of Microsoft Word, Access, Powerpoint, and Excel
- Typing, 80 words per minute
- Quality Assurance
- Analytical Thinking
- Compassionate
Activities
- Singer, Songwriter, Piano/Vocal/Stagecoach Teacher, Recording Artist - Current
- Volunteer for Kingsway Outreach Center, 2017-2018
- Volunteer for Bridges to Community Canada - Building Homes in Nicaragua/Mason's Assistant, 2013/2014/2016
- Laborer/Missionary to Bethany Orphanages - Linares, Mexico - 2012
- Lifebeat” – Singer/dancer for musical fundraiser put together by hospital employees in Toronto for charity, Jacob's Ladder, 2003
- Royal Conservatory of Music: Completed Grade 10 Piano and Grade 3 Harmony & History, 1996
References
AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
PERSONAL SUPPORT WORKER
Private Care
06.2021 - Current
LONG TERM CARE PERSONAL SUPPORT WORKER
REGINA GARDENS
05.2021 - 06.2021
PERSONAL SUPPORT WORKER/CAREGIVER
HOMEINSTEAD SENIOR CARE
10.2019 - 06.2021
MEDICAL CLERK
ST. JOSEPH'S HEALTHCARE HAMILTON
11.2008 - 06.2019
Diploma - Personal Support Worker
Trios College
Certificate - Operating Room Attendant
Mohawk College
Certificate - Advanced Medical Spa
International Beauty Institute
Course - Medical Terminology, Anatomy, College English
Seneca College
High School Diploma -
North Toronto Christian School