Bonnie Everett

Experienced and enthusiastic Consultant with track record of success. Possess exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.

Innovative ideas for increasing customer loyalty and retention that previously included partnerships with Indigenous and hospitals across B.C.

• Results Oriented: Developed, planned and implemented strategies to develop my markets and increase sales to exceed targets which resulted in my receiving Atlific Sales Person of the Year as well as being part of Sales Team of the Year for both Atlific and Intercontinental Hotels on two additional occasions.
• Versatile: Have managed the day to day operations of a hotel, process payroll, perform basic accounting functions, create a yearly budget with action plans to achieve it, revenue management. Mentored staff in sales and customer service and train and support department heads.
• Communication- Customer Service: Work with all departments in the hotel to achieve guest satisfaction, smooth superior service, and coordinating groups needs.

• Completed a B.A. in English/History as well as 2 years towards my Masters Degree
• Certificate as a trainer for English as a Second Language
• 20 years experience in Hospitality - Sales, Marketing, Rooms Division with several brands as well as a period as General Manager for a 150 room property in Ontario
• Presently employed as the Senior Sale Manager for a Hotel in Downtown Vancouver with responsibility for the Indigenous market. I travel throughout B.C. and Canada building relationships with Aboriginal organizations and communities for the hotel.
• Chair of the Atlific Hotels Indigenous Committee - established by the Company to develop relationships across Canada for our hotels. Created and currently oversee a scholarship program that has given out over $70,000 in the last 8 years to deserving First Nations students.
• Implemented Company wide Indigenous Sensitivity Training for Atlific Hotels to make sure that we recognize the issues facing Canada's Native Peoples and, as a Company, deal with their specific needs in an intelligent and effective manner.
• Involved on contract in the initial set up and management of Skwachays Lodge - Canada's first Aboriginal arts hotel run by Vancouver Native Housing