Bonnie Crawford
Lac La Biche,AB
Summary
Proven track record in ensuring passenger safety and maintaining punctuality, demonstrated during tenure with P & H Bus Lines. Skilled in emergency procedures and pre-trip inspections, showcasing adaptability and a clean driving record. Excelled in customer service, enhancing company reliability and client satisfaction through effective communication and teamwork. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bus Driver
P & H Bus Lines
Kikino, AB
04.2021 - 06.2024
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Industrial Cleaner
Sodexo CNRL
Fort McMurray, AB
05.2007 - 06.2008
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
Waitress
Josie's Place
Lac La Biche, AB
08.2005 - 04.2007
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Deli Clerk
IGA Sobey's
Fort McMurray, AB
02.2001 - 11.2001
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Improved deli operation speed without compromising on quality ensuring quick service even during high-demand periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education
Academic - Computer Skills
Academy of Learning,
Hamilton, ONGrade 10 - Academic Upgrading (Adult Basic Education)
Portage College ( AVC)
Lac La Biche, ABSkills
- Clean Driving Record
- Safety-focused
- Adaptable to change
- Emergency Procedures
- Customer Service
- Cleanliness and sanitation
- Strong Work Ethic
- Honesty and Integrity
- Food Preparation
- Platter and Tray Preparation
- Safe Food Handling
Languages
English
Full Professional
Certification
Security Guard Licence
First Aid Certificate
Class 2 Drivers Licence
Timeline
Bus Driver
P & H Bus Lines
04.2021 - 06.2024
Industrial Cleaner
Sodexo CNRL
05.2007 - 06.2008
Waitress
Josie's Place
08.2005 - 04.2007
Deli Clerk
IGA Sobey's
02.2001 - 11.2001
Academic - Computer Skills
Academy of Learning,
Grade 10 - Academic Upgrading (Adult Basic Education)
Portage College ( AVC)