Bonnie Chiu
Oshawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Surveillance Shift Supervisor
Great Canadian Casino
02.2020 - Current
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Identified illegal activities and alerted floor security personnel to address concerns.
- Monitored gambling activities for compliance with state and local regulations.
Asset Protection Supervisor
Best Buy Corporation Oakville - Toronto - Oshawa
12.2002 - 08.2017
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Patrolled store departments to check for suspicious activities.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Checked CCTV for evidence of shoplifting.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
Education
Criminal And Social Justice
Centennial College
06.2023
Phlebotomy
Everest College
Mississauga01.2008
Skills
- Card Counting
- Accurate Incident Reporting
- Policy and Procedure Understanding
- Alarm Systems
- CCTV System Operations
- Customer Assistance
- Monetary Transactions
- Electronic Surveillance
- Casino Security
- Crime Prevention
- Daily Reports
- Suspicious Activity Surveillance
- Employee Performance
- Customer Engagement
Language
Cantonese
Timeline
Surveillance Shift Supervisor
Great Canadian Casino
02.2020 - Current
Asset Protection Supervisor
Best Buy Corporation Oakville - Toronto - Oshawa
12.2002 - 08.2017
Criminal And Social Justice
Centennial College
Phlebotomy
Everest College
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