Bonna Marie Nazareno
AURORA,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Administrative Assistant
AllMedHealth Family Medicine & Urgent Care
02.2022 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported office staff and operational requirements with administrative tasks.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used PS Suite and Accuro Cloud to schedule appointments for doctor visits and procedures.
- Performed various administrative tasks by filing, copying and faxing documents.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
Live-in Caregiver Special Needs
Shari Krieser
03.2020 - 07.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Home Support Worker Elderly
Huk Wai Cheh
04.2016 - 01.2020
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Provided mobility assistance such as walking and regular exercising.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
Medical Office Assistant
Academy of Learning Career College
Hamilton, ON03.2022
Bachelor of Science - Food Technology
Bohol Island State University (Main Campus)
Tagbilaran City, Bohol, Philippines03.2002
Skills
- Multitasking and Organization
- Problem-Solving
- Patient Relations
- Computer Skills
- Appointment Scheduling
- Physician Assistance
- Workload Management
- Patient Demographics
- Flexible Schedule
- Patient Screening
- Patient Care
- Appointment Coordination
- Positive Attitude
Languages
English
Native or Bilingual
Certification
- Certified Medical Assisting Professional
Reference
Neelo Qarin
Previous Manager of AllMedHealth Family and Urgent Care Clinic
416-788-8268
fariba@ammc.ca
Timeline
Medical Office Administrative Assistant
AllMedHealth Family Medicine & Urgent Care
02.2022 - Current
Live-in Caregiver Special Needs
Shari Krieser
03.2020 - 07.2022
Home Support Worker Elderly
Huk Wai Cheh
04.2016 - 01.2020
Medical Office Assistant
Academy of Learning Career College
Bachelor of Science - Food Technology
Bohol Island State University (Main Campus)
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