Boney Saji

• Assisted residents living with dementia and Alzheimer’s disease with daily living activities.
• Applied person-centered care approaches, focusing on residents’ individual preferences, history, and emotional needs.
• Supported safe mobility and transfers using mechanical lifts and other assistive devices according to care plans.
• Used effective communication techniques such as validation, calm tone, and gentle redirection to reduce agitation and enhance comfort.
• Demonstrated empathy, patience, and compassion when responding to challenging behaviors or emotional distress.
• Engaged clients in social activities, promoting mental well-being and connection.
• Maintained cleanliness of personal spaces to promote a safe environment for clients.

• Delivered products to customers in a timely and professional manner while prioritizing customer service and safety.
• Managed routes efficiently to ensure on-time deliveries and maintained excellent vehicle maintenance records.
• Followed traffic regulations and safety protocols to ensure the safety of self, cargo, and other road users.

• Assisted an older adult or adult under 65 with a disability by managing grocery shopping needs.
• Conducted list-based shopping on their behalf, ensuring accuracy and attention to dietary needs or preferences.
• Maintained confidentiality, built trust, and supported client independence by reducing barriers to essential services.

• Delivered excellent customer service by addressing client needs in a friendly and professional manner
• Managed and organized store inventory, assisting with stocking and arranging merchandise
• Provided guidance to customers with products and services, demonstrating strong communication skills
• Collaborated with a team to meet sales targets and enhance the customer experience.

• Assisted elderly residents with personal hygiene, including bathing and toileting, while respecting their dignity and privacy.
• Supported activities of daily living (ADLs) such as meal preparation, grocery shopping, and running errands.
• Administered medications and managed medication schedules under supervision.
• Helped maintain a clean, safe, and supportive environment that encouraged resident independence.
• Monitored and documented changes in residents' physical and emotional well-being.