COUNSELING STUDENT
FRU BONIFACE AYOCHE NGU
Rhodes Wellness College
Calgary,AB
2
Languages
1
Certification
16
years of professional experience
Professional in providing residential support with strong focus on team collaboration and achieving results. Skilled in crisis intervention, conflict resolution, and client advocacy. Reliable and adaptable, known for maintaining high standards and delivering consistent outcomes. Effective communicator with compassionate approach, ready to make meaningful impact. Certified in Standard First Aid & CPR and holds a Canadian Class 4 Driver's License with a reliable insured vehicle available for community transportation.
Work History
1 Year 1 Month
07.2025 - Current
1 Year 1 Month
Counselling Student
Rhodes Wellness College | Calgary, AB
07.2025 - Current
- Developing advanced knowledge in trauma-informed, client-centered, and recovery-oriented counseling.
- Building competencies in crisis response, ethical practice, behavioral interventions, addictions, family counseling, and mental health support.
- Strengthening assessment, active listening, documentation, and case conceptualization skills applicable to residential and community support settings.
- Currently counseling 3 clients under the supervision of the Rhodes Counseling Supervision program.
2 Years
08.2021 - 08.2023
2 Years
Team Leader & Field Training Specialist
The Network Inc. | Calgary, AB
08.2021 - 08.2023
- Assisted with recruitment, interviewing, scheduling, and employee performance management of over 15 staff members.
- Coordinated staff onboarding, orientation, and ongoing professional development.
- Promoted safe work practices, conflict resolution, and effective communication across diverse teams.
- Responded effectively to operational challenges while maintaining service quality and organizational standards.
- Recognized for consistently exceeding organizational performance targets through effective leadership and staff engagement.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
5 Years
02.2014 - 02.2019
5 Years
Community Support Worker
Firstcol Services Ltd. | Crawley, United Kingdom
02.2014 - 02.2019
- Delivered person-centered residential and community support to adults living with mental health conditions, developmental disabilities, behavioral challenges, and complex support needs.
- Assisted over 40 individuals in the five-year period with Activities of Daily Living (ADLs), including personal care, meal preparation, household management, hygiene, and medication support.
- Supported clients experiencing behaviors of concern by using de-escalation techniques, proactive behavioral support strategies, and trauma-informed interventions.
- Developed and implemented personalized support plans to enhance client independence.
- Responded calmly and effectively during crisis situations while maintaining the safety of individuals, colleagues, and the community.
- Maintained accurate documentation, daily progress notes, incident reports, medication records, and confidential client information in accordance with organizational policies.
- Facilitated access to community resources for individuals with diverse needs.
- Collaborated closely with families, healthcare professionals, social workers, and multidisciplinary teams to ensure coordinated, holistic care.
- Promoted client rights, choice, respect, and self-determination while maintaining professional boundaries and ethical practice.
3 Years 6 Months
09.2010 - 03.2014
3 Years 6 Months
Lecturer & Head of Department
Catholic University of Cameroon | Bamenda, Cameroon.
09.2010 - 03.2014
- Managed recruitment of over 15 staff in the faculty, their development, performance evaluations, and mentoring.
- Resolved complex student and staff issues with professionalism, empathy, confidentiality, and sound judgment.
- Developed and delivered engaging course content aligned with curriculum standards.
- Mentored more than 50 students through academic challenges, fostering a supportive learning environment.
- Fostered inclusive learning environments through collaboration, coaching, and continuous improvement.
Education
Professional Counselling Diploma - Counselling
Rhodes Wellness College | Vancouver, BC | 03-2026
In Progress
Level 3 Diploma (UK) - Personnel Development
Chartered Institute of Personnel Development | London, UK | 02.2015
Skills
Trauma-Informed Practice & Recovery-Oriented Care
Person-Centered Planning & Positive Behavior Support
Positive attitude and Fast learner
Crisis Prevention & Intervention
Risk Assessment & Safety Planning
Community Inclusion & Participation
Community Access Support
Advocacy & Client Rights
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Standard First Aid & CPR
- Completing Counseling Supervision
- Life Skills Coach Certificate
- Reliable Insured Personal Vehicle Available for Community Transportation
- Canadian Class 4 Driver's License
- Willing to obtain Nonviolent Crisis Intervention (NVCI)
- Willing to obtain ASIST Certification
- Willing to complete all mandatory CLAS training
- Eligible to obtain a Vulnerable Sector and Criminal Record Check
Timeline
Counselling Student
Rhodes Wellness College
07.2025 - CurrentRead more
Team Leader & Field Training Specialist
The Network Inc.
08.2021 - 08.2023Read more
Community Support Worker
Firstcol Services Ltd.
02.2014 - 02.2019Read more
Lecturer & Head of Department
Catholic University of Cameroon
09.2010 - 03.2014Read more
Rhodes Wellness College - Professional Counselling Diploma, Counselling
Read more
Chartered Institute of Personnel Development - Level 3 Diploma (UK), Personnel Development
Read more
PROFESSIONAL ATTRIBUTES
- Compassionate and respectful
- Calm under pressure
- Excellent interpersonal skills
- Strong written and verbal communication
- Flexible and dependable
- Highly organized and committed to person-centered care
- Passionate about empowering individuals to live meaningful, independent lives