Self directed environmental work naturalizing unprotected ecosystems by
- clearing invasive species
- removing trash
- Encouraging and propagating native species
Bones Hartley
North Vancouver,Canada
Summary
Experienced with providing exceptional customer service in retail setting. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining positive and efficient store environment through teamwork and adaptability. Good cleaning, organizing and merchandising skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail and Customer Service
Granville Island Brewery
02.2022 - 12.2023
- Assisted customers in making informed purchase choices and selecting products.
- Maintained clean and organized store environment for optimal shopping experience.
- Developed strong relationships with customers through active listening and effective communication skills, fostering a welcoming atmosphere for all patrons.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Managed approximately 30 incoming calls, emails and orders per day from customers.
Retail and Customer Service
Raven Beer and Wine Store
09.2020 - 01.2022
- Customer service
- Product review and promotion
- Sales
Lawn Care and Maintenance
Better Lawn and Garden
06.2019 - 10.2019
- Project management - scheduling hours, maintaining and transporting machinery, employee relations
- Driving truck - transporting machinery using both large and small trucks and trailers, navigating narrow streets and steep hills
- Manual labour - lawn and garden care, weed whacking, brushing and clearing undergrowth, hauling green waste
Retail and Customer Service
Nelson Liquor Store
08.2018 - 02.2019
- Customer service
- Sale of beer, wine and spirits
Education
High School Diploma -
Mt.Sentinel
South Slocan, BC06.2016
Skills
- Good communication skills
- Excellent written and oral communication
- Multitasking and organization
- Customer satisfaction
- Product knowledge
Certification
- Permaculture Design Certificate, Earth Activist Training, 06/14/24
- Serving It Right, 10/19/22, ID-2386354
- Selling it Right, 07/25/21, ID-1988511
Pronouns
They/Them
Interests
Timeline
Retail and Customer Service
Granville Island Brewery
02.2022 - 12.2023
Retail and Customer Service
Raven Beer and Wine Store
09.2020 - 01.2022
Lawn Care and Maintenance
Better Lawn and Garden
06.2019 - 10.2019
Retail and Customer Service
Nelson Liquor Store
08.2018 - 02.2019
- Permaculture Design Certificate, Earth Activist Training, 06/14/24
- Serving It Right, 10/19/22, ID-2386354
- Selling it Right, 07/25/21, ID-1988511
High School Diploma -
Mt.Sentinel
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