Bond Phoutthasinh Namsavanh
Laval
Summary
Detail-oriented professional with a strong background in customer service and inventory management. Proven ability to efficiently process transactions and assist customers, ensuring high satisfaction and operational efficiency.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Cashier
Wendy
Montreal
05.2025 - 10.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of work area and dining space.
- Handled cash, credit, and electronic payments securely.
- Collaborated with team members to ensure smooth operations.
- Managed inventory levels at the register for efficient sales support.
- Greeted customers and answered any questions they had about the store's products and services.
Warehouse Worker
FedEx
Mirabel
03.2025 - 09.2025
- Loaded and unloaded packages to ensure timely distribution.
- Inspected incoming shipments for accuracy and damage.
- Collaborated with team members to streamline order fulfillment processes.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Staged and sorted multiple types of products for loading.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
Warehouse Worker
Porte Standard
Laval
06.2023 - 09.2024
- Loaded and unloaded packages to ensure timely distribution.
- Organized warehouse shelves for optimal product accessibility.
- Collaborated with team members to streamline order fulfillment processes.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Retail Worker
Walmart
Laval
08.2022 - 08.2023
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves and organized merchandise to maintain a clean store environment.
- Collaborated with team members to ensure timely restocking of inventory.
- Implemented store promotions and assisted in setting up displays for new products.
- Monitored inventory levels and reported discrepancies to management promptly.
- Trained new employees on customer service standards and operational procedures.
- Handled customer returns and exchanges while maintaining a positive shopping experience.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Education
Curé Antoine Labelle High School
Laval, QCSome College (No Degree) - Business Administration And Management
Montmorency College
Laval, QCSkills
- Stock management
- Order fulfillment
- Inventory control
- Customer service
- Team collaboration
- Time management
- Sorting and labeling
- Warehouse safety
- Rigid packaging
- Cleaning and organizing
- Assembly and production
- Inventory management
- Cash handling
- Customer assistance
- Retail merchandising
- Payment processing
Languages
- English - Professional
- French - Professional
- Lao - Professional
- Spanish - Limited
Timeline
Cashier
Wendy
05.2025 - 10.2025
Warehouse Worker
FedEx
03.2025 - 09.2025
Warehouse Worker
Porte Standard
06.2023 - 09.2024
Retail Worker
Walmart
08.2022 - 08.2023
Curé Antoine Labelle High School
Some College (No Degree) - Business Administration And Management
Montmorency College