Boluwatife Adesina
Toronto
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Punctual and focused with physical strength to accommodate and can lifts up to 50 Kilograms.
Overview
3
3
years of professional experience
Work History
Store Worker
Canadian Tire
02.2023 - 09.2023
- Heavy Merchandise Handling: Proficient in the safe and efficient movement of merchandise weighing over 50lbs, ensuring timely restocking and inventory replenishment.
- Visual Merchandising Mastery: Expertise in curating and maintaining visually appealing displays and shelving layouts to enhance product visibility and customer experience within Canadian Tire's brand guidelines.
- Inventory Coordination: Contributed to inventory management efforts, assisting in stock audits, reordering processes, and maintaining accurate records of product movements.
- Accomplishments:
- Streamlined Restocking Procedures: Innovated restocking strategies, resulting in a 30% decrease in restocking time while maintaining meticulous attention to inventory accuracy.
- Visual Display Innovation: Spearheaded a new layout for power tools and automotive supplies, leading to a 20% increase in these items' sales by improving their prominence and accessibility.
- Team Collaboration Impact: Actively engaged in cross-functional teamwork, fostering a collaborative environment that contributed to an increase in overall departmental productivity.
Customer Service Representative
Veta Virtual
05.2022 - 03.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Levis Strauss & Co
09.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Store Clerk
Loblaw's
05.2020 - 08.2021
- Responsibilities:
- Merchandise Handling: Proficient in safely lifting and transporting boxes of merchandise weighing over 50lbs, ensuring timely stocking and replenishment of shelves.
- Shelf Organization: Expertise in arranging and maintaining shelves to optimize product visibility and enhance the shopping experience for customers.
- Inventory Management: Assisted in tracking inventory levels, conducting periodic stock checks, and reporting discrepancies to maintain accurate records.
- Accomplishments:
- Efficient Merchandising: I Played a role in expediting the stocking process, consistently meeting or exceeding daily stocking targets while maintaining a keen eye for detail.
- Team Collaboration: Actively contributed to team efforts by providing support during peak hours and collaborating with colleagues to ensure smooth store operations.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Education
Bachelor of Science - Computer Science
University of Ottawa
Ottawa, Ontario08.2020
Skills
- Customer service
- Computer literacy
- Communication skills
- Stocking
- Heavy Lifting
- Inventory Monitoring
- Product Pricing
- Team collaboration
- Time management
- Merchandising strategies
Languages
English
Native or Bilingual
French
Limited Working
Yoruba
Native or Bilingual
Timeline
Store Worker
Canadian Tire
02.2023 - 09.2023
Customer Service Representative
Veta Virtual
05.2022 - 03.2023
Cashier
Levis Strauss & Co
09.2021 - 03.2022
Store Clerk
Loblaw's
05.2020 - 08.2021
Bachelor of Science - Computer Science
University of Ottawa
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