Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Bolha Welo Wanga

Hamilton,Canada

Summary

Dynamic ICT professional with over 24 years of experience, with proven track record in strategic engagement and driving innovative telecommunication solutions. Expert in developing customer-centric solutions, experienced in team leadership and fostering customer relationships with aligned business objectives. Adept problem-solving and strategic planning, delivering impactful network solutions for our customers and sustainable business for our shareholders.

Overview

26
26
years of professional experience

Work History

HEAD OF NETWORK SOLUTIONS, CU MTN

Ericsson MMEA
03.2023 - 05.2025

Drive a leading market position for the company's networks domain towards the customer group, and secure profitable business growth through C-level engagements and strategic collaboration:

  • Secure short- and long-term networks business through proactive networks technology-led business development.
  • Increase sales by addressing customer challenges with innovative solutions and value argumentation.
  • Lead and develop a dynamic team of technology managers and solution architects in the development of long-term network evolution for mature OPCOs in the customer unit.

Successfully defended our most important market from competition onslaught through ROI based network capacity management and consistent messaging on capacity solutions evolutions, preventing complete network swap threat.

Maintained Network's business profitability above 50% under difficult macro-economical and geopolitical environment, through reorganization, re-alignment with supply and delivery planning to maximize monetization.

CLIENT PARTNER, GLOBAL CUSTOMER UNIT MTN

Ericsson MMEA
04.2019 - 02.2023

Strengthen MTN Group engagements supporting the Key Account Manager in direct customer dialogues, providing experience and knowledge of Ericsson technology and offerings:

  • Capture sales opportunities and secure high-quality submissions, regardless of the engagement model, in the networks domain (Radio and Transport) technology.
  • Ensure network strategy execution and alignment with customer priorities, and MA key account plans.
  • Drive customer network evolution and performance improvement plans.

Secured the award of a 4 year multi-country (8) customer group RFP contract through strong orchestration and collaboration with multi-domain teams.

Ensured customer business continuity through efficient and flexible capacity planning during lockdown, providing adequate network capacity across all operations to address massive traffic shift.

HEAD OF NETW SOLUTIONS HUB, SOUTH & EAST AFRICA

Ericsson MMEA
09.2017 - 03.2019

Develop a highly capable and experienced team of network domain solutions architects, with a great understanding of the market and competition, to drive pre-sales engagements in the South and East Africa market:

  • Support in engagement staffing, material forecasting, and financial planning.
  • Drive operational efficiencies.
  • Ensure network strategy execution and alignment with key account plans.
  • Business development engagements to expand our market share with new customers.

Securing the replacement of customer lead solutions architect at a critical time with the right hire, helped address customer frustration and secured business continuity.

ACTING NEP HEAD, CENTRAL AFRICA CUSTOMER UNIT

Ericsson RSSA
01.2017 - 08.2017

Drive profitable growth for the Network Product business, while securing Ericsson's leading market position in Central Africa:

  • Develop and execute the Customer Unit Central Network Strategy to deliver the target.
  • Bridge the customer business strategy and and our company's network strategy.
  • Lead a team of Solution Architects to support customer engagement in CU Central Africa.

CLIENT PARTNER, MAJOR ACCOUNTS CUSTOMER UNIT

Ericsson RSSA
12.2015 - 12.2016

Strengthen Customer Unit Major accounts engagements supporting the Key Account manager in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings:

  • Capture sales opportunities and secure a high-quality submission, regardless of the engagement model, in the networks domain (Radio and Transport) technology.
  • Ensure network strategy execution and alignment with customer priorities, and MA key account plans.
  • Drive customer network evolution and performance improvement plans.

Successfully secured two new mobile network expansions contracts.

Solutions Manager , MAJOR ACCOUNTS CUSTOMER UNIT

Ericsson RSSA
12.2012 - 05.2015

Analyze, design and develop commercially viable end-to-end technical solutions for customers based on their specifications and business needs for fixed and mobile network customers:

  • Drive in-depth customer engagement regarding technology strategy.
  • Translate customer technical and business requirements for solutioning, and orchestrate solution response to customer proposal.

Successfully secured the award of a new 4G mobile operator in Nigeria, and commercially launched network in 14 days form equipment delivery to full operation.

DESIGN AND PLANNING MANAGER, CUSTOMER UNIT AIRTEL

Ericsson RSSA
04.2011 - 11.2012

Secure Managed Capacity Deliverables (Access network design) as per contractual SLAs and KPIs (Access network performance) for the cluster OPCOs:

  • Design and planning of radio access and transport for a managed capacity contract across francophone mobile network operations.
  • Secure the annual operating plan development, and customer sign-off.
  • Develop a design and planning team across Central Africa.


Successfully selected and onboarded high performing staff from the mobile operator in the planning team.

Solutions Manager, CELTEL/ZAIN ACCOUNTS S/W REGION

Ericsson RSSA
10.2007 - 03.2011

Analyze, design and develop commercially viable end-to-end technical solutions for Celtel mobile operations in Central Africa:

  • E2E technical presales and solution responsibility from requirement specification and coordination of the technical solution.
  • Support the deployment team during the project delivery phase.
  • Maintain network configuration management and overseas network products' lifecycle.

Success fully secured MSS introduction and Core network modernization contract, as well as the Access network modernization(800 Radio and Transmission sites)


PRODUCT MANAGER, BROADBAND NETWORKS

Ericsson RSSA
06.2004 - 09.2007

Transport portfolio pre-sales solution architect for customer engagements across sub-Saharan Africa market:

  • Conduct portfolio technical presentations and workshops for customers and sales teams.
  • Respond to RFx requirements with techno-commercial proposals.
  • Provide customer training on new technology and products.

Successfully deployed trials for new products and technology in customer networks to demonstrate technical value and secure sales (Element manager, 16 QAM modems, Traffic nodes).

Successfully trained planning and operation teams in East Africa and West Africa operators, to ensure the uptake of the products and the technology.

TECHNICIAN, SEECKER HEAD DEV AND INT

Kentron/Denel Aerospace Systems
07.2000 - 05.2004

Design and develop of seeker head sub-systems test equipment and test procedure:

  • HW/SW design.
  • Test and integration of seeker-head sub-systems
  • Drive configuration management for data pack.
  • Conduct routine maintenance checks to uphold operational standards and compliance.

Trainee Technician

Kentron/Denel Aerospace Systems
07.1999 - 05.2000
  • Analogue and digital electronics circuit development project
  • Microcontroller based design and SW development project

Successfully completed ESD, and IPC standard certification

Education

PGP - Artificial Intelligence and Machine Learning

University of Texas
Austin, USA

BACHELOR OF SCIENCE HONOR - Technology Management

University of Pretoria
Pretoria, RSA

BACHELOR OF TECHNOLOGY - Electrical Engineering

TWR (University of Johannesburg)
Johannesburg, RSA

NATIONAL DIPLOMA - Electrical Engineering

TWR (University of Johannesburg)
Johannesburg, RSA

Skills

  • Excellent communication
  • Flexible and adaptable
  • Calm under pressure
  • Customer orientated
  • Attention to detail
  • Problem solving
  • Critical thinking
  • Relationship building
  • Team leadership
  • Teamwork and collaboration

LANGUAGES

English:
Native or Bilingual
French:
Full Professional

Timeline

HEAD OF NETWORK SOLUTIONS, CU MTN

Ericsson MMEA
03.2023 - 05.2025

CLIENT PARTNER, GLOBAL CUSTOMER UNIT MTN

Ericsson MMEA
04.2019 - 02.2023

HEAD OF NETW SOLUTIONS HUB, SOUTH & EAST AFRICA

Ericsson MMEA
09.2017 - 03.2019

ACTING NEP HEAD, CENTRAL AFRICA CUSTOMER UNIT

Ericsson RSSA
01.2017 - 08.2017

CLIENT PARTNER, MAJOR ACCOUNTS CUSTOMER UNIT

Ericsson RSSA
12.2015 - 12.2016

Solutions Manager , MAJOR ACCOUNTS CUSTOMER UNIT

Ericsson RSSA
12.2012 - 05.2015

DESIGN AND PLANNING MANAGER, CUSTOMER UNIT AIRTEL

Ericsson RSSA
04.2011 - 11.2012

Solutions Manager, CELTEL/ZAIN ACCOUNTS S/W REGION

Ericsson RSSA
10.2007 - 03.2011

PRODUCT MANAGER, BROADBAND NETWORKS

Ericsson RSSA
06.2004 - 09.2007

TECHNICIAN, SEECKER HEAD DEV AND INT

Kentron/Denel Aerospace Systems
07.2000 - 05.2004

Trainee Technician

Kentron/Denel Aerospace Systems
07.1999 - 05.2000

BACHELOR OF SCIENCE HONOR - Technology Management

University of Pretoria

BACHELOR OF TECHNOLOGY - Electrical Engineering

TWR (University of Johannesburg)

PGP - Artificial Intelligence and Machine Learning

University of Texas

NATIONAL DIPLOMA - Electrical Engineering

TWR (University of Johannesburg)
Bolha Welo Wanga