Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cabin Crew
ASKY AIRLINE
01.2017 - 10.2023
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight
Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class
Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request
Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays
Checked whether personnel completed required duties and responsibilities during respective shifts
Lead Cabin Crew
01.2021 - 10.2023
Ensuring safety, security, and comfort of airline passengers
Provides customer service while creating welcoming environment for passengers before, during, and at conclusion of each flight
Communicates emergency safety procedures and shows passengers where to find and how to use equipment
Overseas and inspects cabin, passengers, and facilities for safekeeping before, during, and after departure.
Monitored cabin during flights and responded to passenger inquiries or issues
Demonstrated knowledge of aircraft safety features and emergency equipment
Responded to passenger emergencies to provide first aid
Supported passengers with special needs and provided assistance to wheelchair passengers
Used excellent customer service skills in addressing passengers' needs
Checked whether personnel completed required duties and responsibilities during respective shifts
Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality
Cabin Crew
FLYNAS AIRLINE
06.2016 - 12.2016
Giving first aid where necessary
Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality
Checked whether personnel completed required duties and responsibilities during respective shifts
Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
Cabin Crew
MEDVIEW AIRLINES
08.2014 - 05.2016
Check and confirm no discrepancies on emergency equipment by using the checklist
Welcoming passengers on board and directing them to their seat
Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight
Cabin Crew
MAX AIRLINE
12.2013 - 08.2014
Carry out pre-flight duties; briefing, safety and emergency checklists, location emergency equipment etc
Specific to that aircraft type
And report to any unserviceable or missing items before take off
Aircraft Type Rating
Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays
Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures
Checked whether personnel completed required duties and responsibilities during respective shifts
Education
Higher School Diploma -
Meadows, BC
2025
Bachelors of CS - Accounting
2016
High School Diploma -
High School Diploma
2007
Skills
Personal Skills
Customer Service Orientation, Assertive, Flexibility and Adaptability, Interpersonal Skills, Communication Skills
Teamwork, Professional Image
Technical Skills
Dedicated team player
Powerpoint
Logo creation
MS Office
Achievements & Experience
Certification
First Aid Training
Dangerous Good Training
Refresher Training (Ethiopian Airline)
Safety Management System (SMS) Training
Aviation Security (AVSEC) Training
Crew Resources Management (CRM) Training
Timeline
Lead Cabin Crew
01.2021 - 10.2023
Cabin Crew
ASKY AIRLINE
01.2017 - 10.2023
Cabin Crew
FLYNAS AIRLINE
06.2016 - 12.2016
Cabin Crew
MEDVIEW AIRLINES
08.2014 - 05.2016
Cabin Crew
MAX AIRLINE
12.2013 - 08.2014
Higher School Diploma -
Bachelors of CS - Accounting
High School Diploma -
High School Diploma
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