Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Timeline
AdministrativeAssistant

BOLAJI OWOKONIRAN

20 Palace street, Kitchener ON,Canada

Summary

Performance-driven Individual with a strong background in administrative support, care and customer service. Proven expertise in delivering exceptional customer experiences, driving revenue growth, and ensuring efficient operations. Empathetic support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

The Nigerian Institute Of Building
02.2022 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Internship Student

Lagos State University Health Center
01.2021 - 12.2021
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Performed preventive care, routine wound management and specimen collection
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Maintained confidential records and handled sensitive information.

Customer Service

Polaris Bank
04.2019 - 03.2020
  • Implemented effective crowd management strategies, reducing waiting time and improving customer satisfaction by 20%
  • Maintained a customer-friendly disposition at all times and built strong relationships with clients
  • Handled customer inquiries, resolved complaints, and provided guidance on banking products and services
  • Ensured compliance with regulatory requirements and maintained accurate transaction records with 100% accuracy rate.

Education

Bachelor of Science - Computer Science

Lagos State University
Lagos Nigeria
07.2022

Graduate Certificate - Web Development

Conestoga College
Kitchener, ON

Skills

  • Multi-Line Phone Systems
  • Resident advocacy
  • Care plan development
  • Palliative care
  • File management

Accomplishments

  • Participant, SmileHour Foundation- Medical and Feeding Outreach 2020
  • Assisted in organizing and delivering medical services and food to underprivileged communities, impacting the lives of 200+ individuals
  • Member, Selfless Service Foundation, Lagos, Nigeria 2017-2019
  • Contributed to community development projects and participated in charitable initiatives, positively impacting the lives of 500+ individuals
  • Participant, Breast Cancer Awareness Walk 2016
  • Supported initiatives to raise awareness about breast cancer and promote early detection, reaching out to 1000+ individuals.

Volunteer Experience

Participant, SmileHour. Foundation- Medical and feeding outreach -2020

-Assisted in organizing and delivering medical Services and food to underprivileged communities, impacting the lives of 200+ individuals.


Member, Selfless Service Foundation, Lagos, Nigeria - 2017-2019

-Contributed to community development projects and participated in charitable initiatives, positively impacting the lives of 500+


Participant, Breast Cancer Awareness Walk

-Supported initiatives to raise awareness about breast cancer and promote early detection, reaching out to 1000+ individuals.

Timeline

Administrative Assistant

The Nigerian Institute Of Building
02.2022 - 03.2023

Internship Student

Lagos State University Health Center
01.2021 - 12.2021

Customer Service

Polaris Bank
04.2019 - 03.2020

Bachelor of Science - Computer Science

Lagos State University

Graduate Certificate - Web Development

Conestoga College

Similar Profiles

CREATE PROFILE
BOLAJI OWOKONIRAN