BOLAJI OLAWALE
Kingston,ON
Summary
Driven professional with a proven track record in enhancing product quality and inventory accuracy, notably at Food Basics. Excelled in customer service and operations support, demonstrating a strong work ethic and a positive attitude. Skilled in stock rotation and quality control, achieving significant improvements in product management and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Produce Clerk
Food Basics
04.2024 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
Store Supervisor
Dangote Group
10.2019 - 11.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
Front Desk Officer
House Hotel & Suites
08.2012 - 10.2019
- Provided personalized recommendations for local attractions, restaurants, and activities based on guest preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
Store Keeper
Fawiyo Group Of Companies
02.2005 - 08.2012
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Ordered goods from various vendors to maintain store merchandise levels.
Education
Higher Diploma - Business Administration
The Polytechnic
Ibadan, Nigeria11.2004
National Diploma - Business Administration
Lagos State Polytechnic
Lagos, Nigeria1998
Skills
Strong Work Ethic
Customer Service
Positive Attitude
Stock Rotation
Quality Control
Product Stocking and Storage
Product displays
Inventory Counts
Operations Support
Languages
English
Full Professional
Timeline
Produce Clerk
Food Basics
04.2024 - Current
Store Supervisor
Dangote Group
10.2019 - 11.2023
Front Desk Officer
House Hotel & Suites
08.2012 - 10.2019
Store Keeper
Fawiyo Group Of Companies
02.2005 - 08.2012
Higher Diploma - Business Administration
The Polytechnic
National Diploma - Business Administration
Lagos State Polytechnic
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